Don't Get Side-Tracked by Flashy Metrics, Success is in the People - InformationWeek

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5/22/2018
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Donít Get Side-Tracked by Flashy Metrics, Success is in the People

Defining KPIs can be a whole different ballpark when you're in public sector IT. But even if you're not, the takeaway from these stories can easily be applied to the private sector: Focus on the impact, the people -- the customers -- and success will follow.
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