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Old Approaches Are Killing IT's Ability To Succeed
Want to maximize the odds that a business-technology project will fail? Then be sure to follow the age-old formal request process.
Want to maximize the odds that you'll fail to harness the potential of SaaS and cloud computing? Then just keep playing the cop instead of the evangelist. Want to ensure projects are outdated? Then keep grinding through The Queue even after business conditions have changed. A guest columnist makes the case for new approaches.
My connection with this guest columnist came about in an unusual way: about a month ago, after I published a Global CIO column urging CIOs to begin aligning IT with their companies' customers instead of with some mythically detached thing called "the business," I got a letter from IT analyst Tom Lodahl telling me that, given where I had put my head, there was zero chance of me getting a sunburn.
So we went back and forth a bit on the validity of the whole "alignment" idea and while we did not reach a point where our thinking exactly, uh, "aligned," Tom's insights convinced me that his ideas should be shared with the Global CIO audience. Ergo, his column, "Business/IT Alignment Redux," was posted Tuesday on InformationWeek.com.
Tom's column includes lots of compelling ideas, but to me the most eye-opening was his research showing that "Those who rely most on the formal request process have the worst alignment. The request process puts a formal wall between IT and the business, so communication on what is needed and what is possible is very constrained." His column includes a great graphic that shows the straight-line correlation between outdated ideas and bad outcomes.
You also can see more related work from Tom and his co-author and partner, Kay Redditt, at their Web site.
For extra credit, feel free to browse InformationWeek's independent analysis of what IT buyers love and hate about their vendors -- and what they can do to build better relationships. Download the report here (registration required).
RSA Conference consistently attracts the world's best and
brightest in the field, creating opportunities for Conference
attendees to learn about information security's most
important issues through first-hand interactions with peers,
luminaries and emerging and established companies. rsaconference.com/2009/US
"To fulfill a dream, to be allowed to sweat over lonely labor, to be given the chance to create, is the meat and potatoes of life. The money is the gravy. As everyone else, I love to dunk my crust in it. But alone, it is not a diet designed to keep body and soul together." -- Bette Davis
Q&A With Xactly's Chris Cabrera: Automating Sales Force Motivation Sales compensation gets a facelift through Software-as-a-Service, making Xactly's sales performance management products affordable for smaller businesses. And effectively motivating your sales force -- and even rewarding them -- can have a positive effect on your revenue.
INFORMATIONWEEK REPORTS: Overhauling Microsoft
To maintain its developer ecosystem and protect its apps
business, Microsoft has to loosen its grip on the Windows source
code and drive down costs-effectively making its operating system
open source. But that's only the beginning: The company should
restructure itself, pay more attention to cloud computing, and
get out of search. Free Download
The $21 billion for health IT programs in the U.S. economic stimulus bill will create career opportunities and fuel educational programs for professionals to acquire a mix of technology and clinical expertise.
The new versions, to be released this year, will be modularly designed and will use as their foundation the 5.0 version of the JBoss Application Server.
Analytic Report: The Case For Green IT
In this report we'll help IT professionals sort out the current green landscape and see where their peers are today, decide where they realistically can be in a year, and look ahead to what's on the horizon. Download Today
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2008 InformationWeek Strategic Security Survey
This year, it's all about managing risk. That's the overall finding of our 2008 InformationWeek Strategic Security Study, which quizzed nearly 2,000 IT professionals about their plans and priorities for securing their companies' assets. strategicsecurity.techweb.com/
GREEN IT VIRTUAL EVENT
Join us for this special virtual event on Feb. 26, 2009, where we will examine where companies are, and where they should be, with their green computing initiatives.
Virtualization At The Desktop?
Examine how more than 250 companies plan to adopt server virtualization technology in this recent InformationWeek Research report, Server Virtualization.
The BI Explosion
Examine the business intelligence strategies of 500 companies, including deployment drivers and challenges, spending plans, and vendor selection, in this recent InformationWeek Research report.
Palm CEO Stabs Palm OS In The Heart
Palm CEO Ed Colligan said to investors that the company does not plan to introduce any more new handsets based on the Palm OS. It is focusing all efforts on webOS and Windows Mobile moving forward. In other words, Colligan just said that Palm OS, as it has been known, is finally dead. But that's not all he said.
Mobile Browser Wars
Well, maybe just browser skirmishes. Certainly nothing like the browser wars on the desktop when Netscape and Microsoft duked it out for supremacy in the late 1990s. There are a surprising number of third-party browsers for mobile devices.
Is The Federal CTO Job Too Much For One Person?
When Candidate Obama promised to create a national Chief Technology Officer, it was part of his campaign to bring change and new ways of governing to the White House. But what will the CTO job entail? What will the responsibilities be? Now that Obama is president, he has a lot of work to do to define the parameters of the job, even before the new CTO starts work. The job could entail many different responsibilities, some different enough that they might be better split into different positions.
Is AT&T Prepping Visual Voice Mail For BlackBerrys?
AT&T provides visual voice mail to one device on its network right now. You may have heard of it, it is called the iPhone. According to reports, AT&T is ready to enable visual voice mail on BlackBerry smartphones, too.
So What Is The Value Of Video?
Over at No Jitter, John Bartlett of NetForecast has a blog post that asks a question I expect will be on the minds of an increasing number of enterprise decision makers in the months and years ahead: "Is videoconferencing a second-class citizen on the network?"
Michael Phelps Sinks Deeper, Cancels On IBM
Bong-blowing Olympian Michael Phelps did little to repair his image with the tech crowd on Tuesday as the 14-time gold medalist bowed out at the last minute as a keynote speaker at a major IBM conference.
Next Global Outsourcing Hot Spot: Egypt
Indian IT and BPO firms looking for new sources of affordable talent are expanding into Egypt -- Wipro's already doing some IT and BPO work there, as are Microsoft, IBM, Vodafone, Orange, Valeo and Teleperformance. So it's good to know that while Egypt faces significant social challenges, a recent study on economic freedom around the world finds that Egypt's business climate is improving.
Twitter Makes It To 'The Price Is Right'
Last month, a group of friends who hang out on Twitter made an excursion from San Diego to L.A. to try to appear on the game show The Price Is Right. One of them succeeded: Peggy Gartin, who goes by the handle @thepegisin, got called by the announcer to come on down.
Forrester Consulting: Unified Communications Delivers Global Benefits This Forrester Consulting study shows how Unified Communications (UC) makes it simpler to contact others over any device in any location, enhancing business agility, cutting costs, and boosting employee productivity. Forrester finds that UC is already delivering major savings for organizations around the world in retail banking, manufacturing and education. Download the full report for free.
Software as a Service Research Report No longer a niche software delivery model, software as a service (SaaS) can help small and midsize companies get access to enteprise-class software functionality without having to commit enterprise-level capital resources. Download the full report for free.
The Internet & The Developing World The evolution of the Internet has been full of surprises - surprises that have sometimes resulted in radical changes in the commercial landscape, such as the arrival of Amazon, eBay, Google, YouTube, and Skype. Could one of the next big surprises turn out to be linked to developing countries? Read the full report for free from InternetEvolution.com
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Surviving and Thriving in 2009: Looking Ahead in a Time of Turmoil
Sponsored by Wipro:
This breakfast roundtable has been created to help CIOs and senior
level IT executives identify and spearhead IT projects with maximum
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Tuesday, February 24, 2009 NY, NY Thursday, March 19, 2009 Chicago, IL tinyurl.com/survivingandthriving
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The Cloud Gets Ready for the 20'sThis IT Trend Report explores how cloud computing is being shaped for the next phase in its maturation. It will help enterprise IT decision makers and business leaders understand some of the key trends reflected emerging cloud concepts and technologies, and in enterprise cloud usage patterns. Get it today!