Survey on Voice of the Customer Text Analytics

I have created a <strong>short</strong> survey for users and consultants on Voice of the Customer (VoC) text analytics best practices. There are seven questions plus a comment field. The survey should take less than 5 minutes to complete. If you are involved with VoC text analytics or are looking at solutions for possible adoption, please respond to the survey. I'll publish results at a later date. Thanks!

Seth Grimes, Contributor

June 26, 2008

1 Min Read

I have created a short survey for users and consultants on Voice of the Customer (VoC) text analytics best practices. There are seven questions plus a comment field. The survey should take less than 5 minutes to complete. If you are involved with VoC text analytics or are looking at solutions for possible adoption, please respond to the survey at --

http://www.surveymonkey.com/s.aspx?sm=HyhmPOYKhh8BcDeC_2b1Im5A_3d_3d

I'll publish results at a later date. Thanks!I have created a short survey for users and consultants on Voice of the Customer (VoC) text analytics best practices. There are seven questions plus a comment field. The survey should take less than 5 minutes to complete. If you are involved with VoC text analytics or are looking at solutions for possible adoption, please respond to the survey. I'll publish results at a later date. Thanks!

Read more about:

20082008

About the Author(s)

Seth Grimes

Contributor

Seth Grimes is an analytics strategy consultant with Alta Plana and organizes the Sentiment Analysis Symposium. Follow him on Twitter at @sethgrimes

Never Miss a Beat: Get a snapshot of the issues affecting the IT industry straight to your inbox.

You May Also Like


More Insights