Case Study: Spencer's Gives Itself The Gift Of Security

A new security management approach and tool help the gift-store chain strengthen its credit-card processing and other point-of-sale functions.

Jennifer Bosavage, Editor In Chief, Solution Providers for Retail

January 3, 2006

1 Min Read

“We needed to decide on a device that we could put in the stores and would allow us to build this WAN. We knew we needed a secure device, a firewall. We needed a manageable device,” said Powell.

So last summer the company started investigating what hardware would best suit its needs. In the end, it came down to SonicWALL and Cisco, said o Powell, because each boasted an internal modem which provided fault tolerance.

“If the DSL went out, the software would detect that and would initiate a backup session, which is wonderful, because it’s almost transparent to the stores. It almost doesn’t cost us anything [for that feature],” he explained. In addition, ease of management was a huge company for the company, which planned to implement and support the entire system in-house.

SonicWALL sells its equipment through the VAR channel, and often those customers retain the VAR to implement the system. However, while Spencer’s bought the product through a reseller, it decided to manage this project and the WAN internally. “We sat down with a number of VARs about managing this project and managing the WAN. Basically, they validated our insanity,” Powell laughed, “and then we decided to go ahead and do it internally.”

A decision was made to roll out some 640 SonicWALL TZ 170 SP devices throughout the retail stores, with two SonicWALL PRO 5060 high-performance, multi-service gigabit network security platforms at company headquarters. In addition, the TZ 170 SP units had smaller footprint than Cisco’s devices, and for retail stores where rent is paid per square foot, real estate is at a premium.

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About the Author(s)

Jennifer Bosavage

Editor In Chief, Solution Providers for Retail

Writing and editing from the IT metropolis that is Fairfield County, Conn., Jen is Editor In Chief of Solution Providers For Retail. In her role, she oversees all editorial operations of the site, including engaging VARs to share their expertise within the community. She has written for IT professionals for more than 20 years, with expertise in covering issues concerning solution providers, systems integrators, and resellers.

Jen most recently was Senior Editor at CRN. There, she was in charge of the publication's editorial research projects, including: Solution Provider 500, Fast Growth 100, Women of the Channel, and Emerging Vendors, among many others. She launched the online blog, "Channel Voices," and often wrote on career issues facing IT professionals in her blog, "One Year to a Better Career."

Jen began her tech journalism career at Electronic Buyer News, where she covered the purchasing beat. (That was so long ago that blue LEDs were big news.) Starting as copy editor, she worked her way up to Managing Editor before moving to VARBusiness. At VARBusiness, she was Executive Editor, leading a team of writers that won the prestigious Jesse Neal award for editorial excellence.

Jennifer has been married for 22 years and has two wonderful kids (even the teenager). To adults in her hometown, she is best known for her enormous Newfoundland dog; to high schoolers, for her taco nights.

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