Creative Tests For Your Business Continuity Plan - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IT Leadership // IT Strategy
01:11 PM
Wendy Schuchart
Wendy Schuchart
Connect Directly

Creative Tests For Your Business Continuity Plan

Shake up your continuity training with these challenging exercises that force employees out of their comfort zone.

9 Android Apps To Improve Security, Privacy
9 Android Apps To Improve Security, Privacy
(click image for larger view)
Chances are your organization is so reliant upon IT services that it couldn't function without it. That's why business continuity planning often falls under the purview of the IT department, even though it affects the entire company.

This is both a great thing and a not-so-great thing. On one hand, IT knows that it's covered in the event of a crisis. On the downside, the rest of the company is often left thinking, "Not my problem." So when the time comes for IT to test the disaster recovery models, the rest of the business often won't tolerate being put offline for the sake of business continuity testing. It's no wonder that only 40% of IT organizations have tested their disaster recovery plans in the last 12 months. It's no easy task, but a rock-solid business continuity plan is mission critical for high-functioning, mature companies.

IT does what it does best with technology: There are numerous amazing disaster recovery solutions out there -- and, naturally, some less-amazing products, too -- that will get you where you need to go. But in the end, you're only as good as your people and processes. Many business availability events lack technology and there's a high reliance upon the people element. This is where you separate the true IT rock stars from the wannabes. The great business continuity plans always take human psychology into account.

[ Want more disaster preparedness tips? Read 4 Pre-Hurricane Disaster Prep Tips For SMBs. ]

The most common method of testing a business continuity plan involves a bunch of key responders sitting around a table, talking out potential disaster scenarios. The problem there is that the testing is conducted in a vacuum. Everyone involved knows a disaster is about to happen. What's more, the testing team is usually comprised of an elite subset of the employees who have been trained and know their role in business recovery and exactly how to react. They walk into that room knowing that a failure will reflect poorly upon their department.

In a real disaster, you probably won't have the luxury of having your elite team in place. Aside from the fact that testing occurs so infrequently that the BC/DR team has probably lost a few employees due to attrition or responsibility shifts, it's likely that some of your staff simply won't be able to report to work in the event of a natural disaster affecting the entire region a la a hurricane like Sandy or Katrina.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
1 of 2
Comment  | 
Print  | 
More Insights
Newest First  |  Oldest First  |  Threaded View
User Rank: Apprentice
8/5/2014 | 5:47:50 AM
informative post
Really an informative and impressive post. Very unique article and information regarding business continuity plan. Business continuity plan is mandatory failing to which will discontinue your business. So, for this you need to be trained fully and it requires trained professionals otherwise you will face the disaster scenario's. Business needs development, development needs cuistomer support and marketing. Quick Books Expert Los Angeles
CIOs Face Decisions on Remote Work for Post-Pandemic Future
Joao-Pierre S. Ruth, Senior Writer,  2/19/2021
11 Ways DevOps Is Evolving
Lisa Morgan, Freelance Writer,  2/18/2021
CRM Trends 2021: How the Pandemic Altered Customer Behavior Forever
Jessica Davis, Senior Editor, Enterprise Apps,  2/18/2021
White Papers
Register for InformationWeek Newsletters
Current Issue
2021 Top Enterprise IT Trends
We've identified the key trends that are poised to impact the IT landscape in 2021. Find out why they're important and how they will affect you.
Flash Poll