Re: Seeking to automate many departmental services
I would say quite far. I rolled out this platform at MetroPCS prior to thier aquistion by T-Mobile. We had essentially every department leveraging the platform using a business application tailored to thier business requirements. It is simply not having the enterprise do what IT does, it is truley about partening with business stakeholders and identifying opportunties to automate thier process. Every spreadsheet, every email task, every approval, can all be automated using this platform. The best part is designing an application that works for thier needs and thier process, and seeing the results. My favorite was when we rolled out an application for our Engineering department, thier project cordinator commented that a report that used to take 40 hours per week to compile, now takes minutes. I loved parterning wiht the business and driving these types of results, instead of being just an order taker my department had a seat at the table and was part of many enterprise critical discussions. I love it so much, I am doing it again in another industry.