Earlier this month, Gartner reported that cloud email adoption is picking up significant steam in the enterprise. Additionally, the research firm said that those who haven't yet looked into migrating their internal email to a cloud provider "should question assumptions that public cloud email is not appropriate in their region, size, or industry." In other words, the benefits of a cloud-operated email system likely outweigh the drawbacks.
Gartner reports that 13% of publicly listed, global companies use cloud-based email -- almost exclusively from Microsoft or Google. So clearly, the market has plenty of room to grow. But many IT decision makers are not even considering the idea of cloud email because of preconceived notions and misinformation about reliability, ease of management, security, and industry regulations.
As with any new technologies, someone has to be the test case. In the United States, it's common for early adopters to be found in educational institutions. A few universities sought to adopt cloud email early on, sometimes with incentives from the provider. And while some schools ran into issues with migration, uptime, and accessibility, the majority of those problems were quickly resolved and the lessons learned have made the transition smooth these days.
Slowly but surely, a handful of enterprise organizations noticed the benefits gained by universities -- as well as by small businesses that were early adopters. It only took several successful cloud cases in the enterprise for adoption to really start to take off.
Here, we offer eight views on the current state of cloud-managed email services. You'll find information about various benefits, debunking of inaccurate beliefs, and details on the conveniences of cloud-hosted email. Our goal is to point out why cloud email is worth considering -- as well as put to rest any misinformation floating around regarding reliability and security concerns.
The bottom line: Many organizations are recognizing that email is becoming another commodity application that's more at home in the hands of a trusted partner versus a private data center.
What's your opinion on cloud email? Has your organization already migrated? If so, how did it go? And if you still don't think that cloud email is right for you, please let us know why and share your concerns with the InformationWeek community in the comments section below.
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