Microsoft Office 365 MDM: Hits And Misses - InformationWeek

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4/12/2015
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Microsoft Office 365 MDM: Hits And Misses

Microsoft is offering free mobile device management (MDM) features for all commercial users of its Office 365 cloud-based services. Here we break down what it can and can't do for your organization.
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(Image: Microsoft)

(Image: Microsoft)

Are the new mobile device management (MDM) features included free with Microsoft's cloud-based Office 365 sufficient enough for your organization? The answer depends on the number and variety of mobile devices you need to manage, the size of your organization, and the primary applications you're running.

Microsoft announced last month that all Office 365 commercial plans, including Enterprise, Business, Education, and Government, will get built-in MDM features. This is a potential game-changer for Microsoft, because it could provide a smooth transition for customers to step up to buy its cloud-based Intune MDM offerings, eventually.

In addition, there is a wide range of third-party MDM solutions available, some of which have been on the market for nearly a decade. There are also several decent "freemium" MDM options available that may be especially attractive to small and medium-sized businesses and emerging enterprises. For example, wireless network provider Meraki offers a feature-rich cloud-based MDM solution for free, provided you are using Meraki wireless access points for your network.

However, some IT organizations may find that the free Office 365 MDM features are exactly what they need.

On the following pages, we'll explore the primary features that are included in the free version of the Office 365 MDM solution -- and discuss which features it's missing. From there, you should have a clear picture of whether or not the new freemium MDM service is right for your organization.

After you read through the following pages, tell us whether you think that Microsoft's two-tier MDM strategy -- giving you a free sample in hopes of upselling you to the Intune MDM -- will be a big hit. Or are the Office 365 MDM features missing so many key elements that SMBs and emerging companies will have look elsewhere. We want to hear all about it in the comments section below.

Andrew has well over a decade of enterprise networking under his belt through his consulting practice, which specializes in enterprise network architectures and datacenter build-outs and prior experience at organizations such as State Farm Insurance, United Airlines and the ... View Full Bio

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Gigi3
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Gigi3,
User Rank: Ninja
4/24/2015 | 2:18:05 AM
Re: Specific Office 365 MDM features for each OS differ
"We're not using Office 365, so this won't help us out at all. Frankly, the missing enterprise features like bulk enroll and support for laptop computers would also be deal killers. For a small company that needs basic MDM to go along with their Office 365 subscription, this probably would provide great value over a paid tool."

Jagibbons, you are right. It's a great help for small and medium level companies; especially for start ups with limited investments.

 
jagibbons
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jagibbons,
User Rank: Ninja
4/13/2015 | 10:43:42 AM
Re: Specific Office 365 MDM features for each OS differ
We're not using Office 365, so this won't help us out at all. Frankly, the missing enterprise features like bulk enroll and support for laptop computers would also be deal killers. For a small company that needs basic MDM to go along with their Office 365 subscription, this probably would provide great value over a paid tool.
Gigi3
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Gigi3,
User Rank: Ninja
4/13/2015 | 5:37:33 AM
Specific Office 365 MDM features for each OS differ
"Mobile device support includes not only the Windows Phone OS, but also Android and iOS. It is important to note, however, that specific Office 365 MDM features for each OS differ. "

Andrew this is a major concern. Those who are using different devices with various OS has to install different flavors of Office 365 MDM. Is the files are interoperable (read & edit) across all this OS.
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