Cloud Skills Article
I am a long time IT person but newish to clouds. While I understand all the needs and often the products, I am never clear whose repensibility it is to do all the things written about using and managing clouds. Assume there is company A and Cloud Service supplier X. When talking about these issues, I'd like to know who does what. Is the company(customer) responsible for using monitoring tools and if so, why, when he's buying a service looked after by someone else. A should simply have a SLA with X and X reports back to A and together address any variations oiutside this Service Level Agreement. Hope you understand what I am saying here as it is baffling me and, I suspect, many people who write about these things (current auhtor excepted as I've read him before)..