Cisco Packages Web Help For Enterprise - InformationWeek

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Cisco Packages Web Help For Enterprise

Cisco Systems will unveil an advisory service this week that aims to help enterprise customers use Web technology to streamline operations and boost productivity. Part of the company's new Internet Business Solutions Group, the Workforce Optimization package combines Cisco's business experience with best-practices models and software applications from four vendors.

Five offerings that range from business purchasing to long- distance training are part of the launch. Ariba Technologies Inc. will contribute online procurement software; Extensity Inc. will provide intranet expense reporting and management; Oblix Inc. is supplying intranet business-directory management; and PeopleSoft Inc. will deliver the human resources platform. Cisco will add IP TV, its own digital learning system. KPMG and Ernst & Young are supplying the integration services for the Workforce Optimization package.

Early customers include Merrill Lynch & Co., which used Cisco's best practices as a model for implementing its own Internet employee-services applications.

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