BroadSoft Enhances Its Unified Communications Service - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Business/E-Business
Commentary
10/25/2010
11:40 AM
50%
50%

BroadSoft Enhances Its Unified Communications Service

More is better seems to the axiom in the Unified Communications (UC) market, In response, BroadSoft enhanced its services with instant messaging, video, and Web collaboration features.

More is better seems to the axiom in the Unified Communications (UC) market, In response, BroadSoft enhanced its services with instant messaging, video, and Web collaboration features.The newest release falls under the BroadCloud moniker and includes a handful of new functions. BroadCloud Instant Messaging & Presence illustrates a subscriber's status via various desktop and mobile devices. BroadCloud Video includes a high-definition videoconferencing services that support a range of room, desktop and soft client video enabled systems. BroadCloud Web Collaboration features a suite of web-based collaboration options, such as screen sharing, a document library, chat, audio and video support, and whiteboarding. The new service includes BroadCloud PacketSmart, a network assessment and monitoring service.

In October, BroadCloud paid approximately $2 million for Casabii. The start up had focused on delivering personalization functions for cloud based services.

BroadSoft has been an early supplier of UC solutions, and to date, the company has had some success in that space. Competition is heating up as large vendors are moving into the UC market, so BroadSoft will need to continue to innovate in order to maintain its market share.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
The State of Cloud Computing - Fall 2020
The State of Cloud Computing - Fall 2020
Download this report to compare how cloud usage and spending patterns have changed in 2020, and how respondents think they'll evolve over the next two years.
InformationWeek Is Getting an Upgrade!

Find out more about our plans to improve the look, functionality, and performance of the InformationWeek site in the coming months.

Commentary
New Storage Trends Promise to Help Enterprises Handle a Data Avalanche
John Edwards, Technology Journalist & Author,  4/1/2021
Slideshows
11 Things IT Professionals Wish They Knew Earlier in Their Careers
Lisa Morgan, Freelance Writer,  4/6/2021
Commentary
How to Submit a Column to InformationWeek
InformationWeek Staff 4/9/2021
Register for InformationWeek Newsletters
Video
Current Issue
Successful Strategies for Digital Transformation
Download this report to learn about the latest technologies and best practices or ensuring a successful transition from outdated business transformation tactics.
White Papers
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll