Beginning Monday, checking in and booking a seat on British Airways will be a phone call away. British Airways Executive Club members will be able to use Wireless Application Protocol-enabled mobile phones and personal data assistants to log on to the airlines' Web site. There, they can check-in for flights, look up information on available flights, departures, and arrivals, and even get a graphical display of seats so they can choose their own seat on the plane.
The technology comes from IBM. As part of a two-year, $17.5 million deal, the two companies will develop other features that customers can use with mobile phones, kiosks, and interactive television. IBM already is working with other airlines on similar projects, including Delta Air Lines, Japan Air Lines, and Swissair.