Brief: India Survived The Bangalore Strike, Will Face More Tests - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IT Leadership // IT Strategy
12:30 PM

Brief: India Survived The Bangalore Strike, Will Face More Tests

Last week also brought TV documentary about data losses and a court case over stolen intellectual property

India's IT outsourcing industry passed one test last week. More are on the way.

The country's tech hub, Bangalore, was effectively shut down by a public-sector strike, forcing major outsourcers including Tata Consultancy Services and Wipro to close shop and send staff home. Outsourcers shifted time-critical work to backup centers in other cities and planned Saturday shifts to make up for lost time. There were no reports of major disruptions to customer work during the strike, staged to call attention to a border dispute.

Strikes are far from the industry's only challenge.

U.K. broadcaster Channel 4 touted a documentary late last week that claims consumer data theft is rampant in India's call-center outsourcing industry. That's turning up the pressure for amendments to India's IT Act to make companies more accountable for data disclosure by their employees, such as making outsourcers compensate identity-theft victims.

Also last week, a trial was set to begin to determine whether an employee of an Indian software company, Geometric Software Solutions, tried to sell the source code of its U.S. partner, CAD software maker SolidWorks.

India's prime minister, Manmohan Singh, predicts outsourcing will create 10 million Indian jobs in the next five years. The country's reputation is key to its success in this area. Indian outsourcers reacted well to the strike crisis, but they can't afford to wave away the other concerns.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
InformationWeek Is Getting an Upgrade!

Find out more about our plans to improve the look, functionality, and performance of the InformationWeek site in the coming months.

IT Leadership: 10 Ways to Unleash Enterprise Innovation
Lisa Morgan, Freelance Writer,  6/8/2021
Preparing for the Upcoming Quantum Computing Revolution
John Edwards, Technology Journalist & Author,  6/3/2021
How SolarWinds Changed Cybersecurity Leadership's Priorities
Jessica Davis, Senior Editor, Enterprise Apps,  5/26/2021
White Papers
Register for InformationWeek Newsletters
Current Issue
Planning Your Digital Transformation Roadmap
Download this report to learn about the latest technologies and best practices or ensuring a successful transition from outdated business transformation tactics.
Flash Poll