Re: Data privacy policies: Mumbo jumbo must go
I am astonished at how little company employees know about what happens with customer data. Every time a sales clerk asks me if I want a loyalty card or a store credit card, I ask what will happen with the data. They never know! They seem to think I should take my measly 5% off and be glad of it. Bank tellers try to upsell me, but they can't tell me what the bank is going to do with the information it will thus glean. I think it means, actually, that the companies don't know what they're going to do with the data, they just think they should be able to do something with it, and more data will be better. To be fair, it's obvious what some companies want to do with some kinds of data. But they refuse to be transparent, and it is, after all, my data.