10 Top Barriers to AI Success - InformationWeek

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7/31/2018
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Cynthia Harvey
Cynthia Harvey
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10 Top Barriers to AI Success

Enterprises are eager to experience the potential benefits from deploying artificial intelligence, but if they want to be successful, they'll need to overcome these technological, organizational and cultural challenges.
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1. Fear

Image: Pixabay
Image: Pixabay

Thanks in part to decades of science fiction portraying AI as the enemy, many people are worried about the potential consequences of the technology. Well-known figures like Elon Musk, Mark Cuban, Steven Hawking and others have warned that AI could pose an existential threat to humanity. On a smaller scale, a 2018 Gallup poll found that 73% of Americans believe that AI will take away jobs.

IT leaders interested in introducing AI technology into their organizations may find that other employees have strong negative reactions to the idea. At Google, employees objected and, in some cases, resigned over the company’s AI plans.

The recent pledge by tech leaders not to use AI to create weapons may help to alleviate some of these fears, but IT leaders should still be prepared for some resistance to the idea of AI. Experts recommend introducing the technology slowly, being transparent about how and why the company is using it, and directly addressing employee concerns about whether they will lose their jobs.

Cynthia Harvey is a freelance writer and editor based in the Detroit area. She has been covering the technology industry for more than fifteen years. View Full Bio

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