Better Backup Means Fewer Headaches

Connected's upgraded tool gives stronger E-mail capabilities to remote users

Remote workers at many companies are out of luck if their hard drives crash--and so are the businesses they work for. That's because as much as 60% of a company's intelligence is stored on remote users' PCs, analysts say, and almost none of it is backed up.

Keith Burke, IT production response manager at financial-services firm Eaton Vance Management, had to miss an appointment last week because he had a more pressing engagement. Somebody's hard drive had crashed, and Burke had to oversee the installation of a new one. He didn't, however, have to console a user complaining about lost information. Burke could restore the data within minutes because the company uses Connected DataProtector with EmailOptimizer from Connected Corp.

Connected will unveil EmailOptimizer 7.0 next week to beef up E-mail capabilities in its remote backup and recovery software. It will support up to 20,000 PCs and is integrated with Lotus Notes and Microsoft Exchange. It's also boosting the compression capabilities in Connected DataProtector; as it moves data across IP networks, it will compress the information to 25% of its original size, from 50%.

That compression is a big deal for Burke, who wants to avoid spikes in bandwidth consumption. "Any time we can shrink data in half or more, it helps our business because data space [on the network] is so expensive," he says. "With the next version of EmailOptimizer, I expect such a small file that it won't affect other reports on the network at all."

Though big disaster-recovery players such as Computer Associates, Legato Systems, and Veritas are getting into remote backup and recovery, Connected has the most experience protecting data--including E-mail--outside the data center, says Enterprise Storage Group analyst Peter Gerr. "Increasing volumes, more mobile workers, and many new regulations make it more important than ever to protect E-mail," he says. "Yet most people are just becoming aware of how important remote backup and recovery is."

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