Profile of Debra Donston-Miller
News & Commentary Posts: 125
Freelance writer Debra Donston-Miller was previously editor of eWEEK and executive editorial manager of eWEEK Labs. She can be reached at [email protected].
Articles by Debra Donston-Miller
posted in February 2012
You can learn a lot from the comments your customers post on Facebook and other social networks. Here's how to make the most of them.
New Channels 'listening' tool includes risk management features such as auditing to SocialVolt social media management system.
At the global social event that expanded to 21 cities this year, business metrics dominated discussion. Hot topics included analytics and internal social business tools.
Swiss furniture company Vitra taps SAP StreamWork for easy collaboration and smooth integration with existing systems.
TMI, or too much information, can sink ships--or careers. Businesses need to learn how to balance promotion, education, and safety when working with social media.
Several savvy organizations use Facebook apps to increase brand awareness and engage new and existing customers. Consider these interesting examples.