Profile of Sandy Kemsley
News & Commentary Posts: 74
is a systems architect and analyst who specializes in BPM and Enterprise 2.0.
Articles by Sandy Kemsley
posted in September 2008
At this week's Gartner BPM Summit, analyst Michele Cantera segmented BPM SaaS adopters into four categories: Pragmatists replacing departmental, on-premise apps; Beginners replacing low-end tools with simple utility apps; Masters weaving SaaS apps into an enterprisewide portfolio; and Visionaries replacing on-premise apps with SaaS wherever possible... She also presented this list of current BPMS SaaS vendors...
At yesterday's lunch presentation at the Gartner BPM Summit in Washington DC, Alan Trefler (CEO of Pegasystems) discussed how it's possible to put business process management right in the hands of business users. There will be some IT oversight and support, of course, but you just have to convince the users, Tom Sawyer-like, that they really want to paint this fence...
When you ask current users about what they want, they tend to only request workarounds within the constraints of the existing solution. The role of research is to disseminate knowledge about what is possible: the new paradigm for the future... You first have to educate the market on what's possible before you can start developing use cases.
I've been excited about attending this weeks' BPM 2008: Milan conference for months since it's focused on the research that's happening in the field of BPM, rather than the usual vendor and analyst conference that I attend. As a prelude to the conference, there was a full-day workshops on various BPM topics, and I attended a session on BPM and Social Software. Here's the long list of potential applications...