Profile of Sandy Kemsley
News & Commentary Posts: 74
is a systems architect and analyst who specializes in BPM and Enterprise 2.0.
Articles by Sandy Kemsley
posted in October 2007
There's a long list of verbs - adjust, approve, expedite, inspect, verify and many others - that tend to indicate that activities are non value-added and should be considered for elimination. Many of these exist because something wasn't done right the first time, and a lot of the the non-value-added activities can be cut if there are ways to reduce the error rates in the real-value-added and business-value-added activities.
David Straus of Corticon gave an engaging presentation at this week's Business Rules Forum about BR and BI. He characterized BI as "understanding" and BR as "action." He started with the basic drivers for a business rules management system - agility (speed and cost), business control while maintaining IT compliance, transparency, and business improvement (reduce costs, reduce risk, increase revenue) - and then offered three use cases for rules-driven analysis...
Keynoter Ron Ross predicted that no one will be talking about SOA at a major conference in 15 years, but they will be talking about business rules or decisioning; I certainly agree with the first point, and the second makes a lot of sense. When he said "we want our business processes to be smarter", it was like music to my ears... He talked about three trends toward a more balanced approach to decisioning...
I recently had two government business process experiences: one good, one bad. The good one was with NEXUS, a joint program between the Canadian and American governments to allow frequent travelers to bypass long immigration line-ups... The bad experience was with the Indian consulate in Toronto and has killed my planned trip to speak at the SOA India conference in Bangalore in November...