Profile of Cindi HowsonFounder, BI Scorecard
News & Commentary Posts: 156
Cindi Howson is the founder of BI Scorecard, a resource for in-depth BI product reviews based on exclusive hands-on testing. She has been advising clients on BI tool strategies and selections for more than 20 years. She is the author of Successful Business Intelligence: Unlock the Value of BI and Big Data and SAP Business Objects BI 4.0: The Complete Reference. She is a faculty member of The Data Warehousing Institute (TDWI) and a contributing expert to InformationWeek. Before founding BI Scorecard, she was a manager at Deloitte & Touche and a BI standards leader for a Fortune 500 company. She has been quoted in The Wall Street Journal, the Irish Times, Forbes, and Business Week. She has an MBA from Rice University.
Articles by Cindi Howson
posted in August 2007
Just back from vacation in France and was wowed by something unexpected: BI for waiters! When the waiter showed up to take our order, he wielded a kind of pen-computing/Palm device, not a pad of paper. I had never seen this before - at least not in NYC-area restaurants. At my enthusiasm, the waiter proudly declared "C'est nouveau!"… "it's new!" Imagine the possibilities: When I order mousse au chocolat and it's sold out, the waiter can proactively recommend an available alternative - cr
When you're buying BI as a point solution or departmental purchase, the idea of a customer-vendor partnership may not matter. When you're buying for the enterprise, it should. While BI software has become enterprise class, BI account management - for the most part - has not. A number of vendors recognize this and have efforts underway to improve the situation... but what can you as the customer do? Here's how to make partnering with the vendor a priority...