Profile of Mark Smith
News & Commentary Posts: 87
Mark is responsible for the overall direction of Ventana Research and drives the global research agenda covering both business and technology areas. He defined the blueprint for Information Management and Performance Management as the linking together of people, processes, information and technology across organizations to drive effective results.
Articles by Mark Smith
posted in March 2007
It's been an interesting week for the two giants slugging it out in the business software marketplace. First Oracle filed suit against SAP for intellectual property intrusions into its Internet-based repository of product support information... Also this week came the resignation of Shai Agassi, the president of SAP's product and technology group. It was hardly a surprise.
I recently sat in on a keynote presentation by Thomas Davenport of Babson College, who wrote a much-touted article on analytics in Harvard Business Review last year. He identified analytics as a competitive market advantage and illustrated his point with some case studies. It's certainly important to recognize their value, but analytics alone are only a small part of what is missing in business today.
Too often, businesses get little information in return for the millions of dollars they spend on information technology. We've built silos of BI tools attached to ERP and CRM systems that aren't designed to communicate common objectives across business. Even data warehouse efforts haven't automated information processes, instead creating poorly structured libraries of data that business users may not be able to find or access.
It has been clear for a while that Oracle needed to make a strategic acquisition to elevate its standing with corporate finance organizations, so few were surprised when Oracle announced today its intention to acquire Hyperion. When it comes to Finance, Hyperion is, after all, the biggest kid on the block from customer, revenue and product-line perspectives... The most interesting question out of today's announcement, though, concerns not Oracle but its rival SAP.