Profile of Mark Smith
News & Commentary Posts: 87
Mark is responsible for the overall direction of Ventana Research and drives the global research agenda covering both business and technology areas. He defined the blueprint for Information Management and Performance Management as the linking together of people, processes, information and technology across organizations to drive effective results.
Articles by Mark Smith
posted in March 2006
New release brings more providers into pay for performance.
Performance management goes beyond task-specific software.
CRM provider fends off takeover attempt.