Profile of Mark Smith
News & Commentary Posts: 87
Mark is responsible for the overall direction of Ventana Research and drives the global research agenda covering both business and technology areas. He defined the blueprint for Information Management and Performance Management as the linking together of people, processes, information and technology across organizations to drive effective results.
Articles by Mark Smith
posted in November 2008
Microsoft's prescribed antidote to "Excel Hell" won't be available until at least 2010... So why wait years to evaluate a product when there are solutions today?... Last month Information Builders released its latest product, called WebFocus InfoAssist, which brings a range of BI capabilities for business and IT for easily accessing, analyzing and publishing data across the enterprise.
Salesforce.com opened the second day of its annual conference with even more splash as it focused on its applications for business... What was interesting was talking to customer executives at the event who were looking for leadership on how to help them manage and operate sales, and gain easy access to information and data within applications - from reporting and analytics to understanding how to best interact and optimize customer relationships. This is where more clarity is needed...
Salesforce.com opened its annual Dreamforce conference yesterday with the usual fanfare to introduce CEO and chairman, Marc Benioff... who said the company is doubling down on making its customers successful... What we have not seen is how salesforce.com will help customers better manage CRM efforts across line-of-business areas...