Profile of Fredric Paul
News & Commentary Posts: 527
Articles by Fredric Paul
posted in September 2009
The latest version of the popular small-business accounting software also speeds editing of multiple list entries and makes it easier to customize forms and reports. Plus: new links to services like document management and e-mail marketing.
The data on your company's laptops may be your firm's most vulnerable asset. But the latest addition to bMighty's IT Management How-To Center can show you how managed laptop data-encryption and backup services can safeguard that data even if the laptop itself goes missing.
It's time to set Windows 7 free -- at least for Vista users. Anyone who is using Vista should be able to upgrade to the corresponding version of Windows 7. For nothing. No questions asked.
Oracle Accelerate, the company's 3-year-old effort to address midsize companies, has extended its tool set to include Demantra for advanced demand planning, Agile for product lifecycle management, Siebel CRM, and Transportation Management. And the apps will now be available via SaaS as well.
"Two years back, I thought [SaaS] was the stupidest thing. But we've finally started seeing some applications that make sense," says Peter Larsen, manager of information technology at National Frozen Foods in Seattle.
Avaya IP Office Release 5 offers small and midsize businesses 6 different versions of UC for different kinds of workers, from telecommuters to customer service agents.
In today's feature story, online businesses talk about the plusses and minuses of offering free online services -- and then transitioning them to paid services. Coincidentally, I had a conversation on the very same topic this week with Michael Simon, CEO of LogMeIn. For Simon, there are no minuses, only plusses.
Last week, AT&T TechSupport 360 expanded coverage from very small businesses to companies with up to 50 employees. This week, AT&T joined with Intel to announce a new level of support for computers equipped with Intel's VPro technology.
At bMighty.com, we know that it's only too easy to get seduced by technology. A new innovation, a slick piece of hardware, a smart software feature, or seemingly fabulous application appears, and everyone jumps on the bandwagon.
Sometimes, though, we wish we'd looked before we leaped.
A panel of CIOs at the Midsize Enterprise Summit West in Los Angeles showed remarkably little interest in quickly moving to Microsoft's new operating system.
HP's new Envy luxury laptops add style to the category, but the SMB-oriented ProBook 5310m offers decent looks at a much more affordable price. The Mini 311 straddles the line between netbook and notebook, while new All-in-One and traditional desktops round out the company's introductions.
Firing the first shot, Sprint rolls out new Business Advantage plans that could put pressure on other carriers to offer better deals.
ChannelWeb reports that the Korean consumer electronics powerhouse is planning new PCs and laptops along with a move into commerical IT services. The company could be an important new option for SMBs, and the competition could help keep prices down.
IBM's new Cognos Express -- introduced along with LotusLive Mobile and the IBM Mashup Center -- uses a modular approach to make it easier and less expensive for midsize companies to take advantage of business intelligence.
These days, small businesses have a wide range of e-mail options, ranging from on-premise Microsoft Exchange servers to cloud-based Web mail -- and everything in between. And prices range as widely as the technology, from free on up.
Salesforce.com put on a fancy lunch spread at the Four Seasons Hotel in San Francisco this afternoon to celebrate the launch of its Service Cloud 2 upgrade, and Twitter was invited. But I already blogged that... so I was more interested in what the cloud computing and social media bigwigs had to say about customer service. And they didn't disappoint.
The new 3400 series Xeon server processors are designed for 1U entry-level servers, and Dell has responded with four new 1-socket servers using the new chips, starting at less than $600. Plus new NAS storage and 28 new power supplies.
Service Cloud 2 adds the new Salesforce.com Answers and brings Salesforce.com Knowledge and Salesforce.com for Twitter out of beta and into general availability.
A new survey by Dimensional Research for KACE reveals that smaller companies are more likely to understand the cost benefits of desktop power management, but less likely to have a green initiative in place.
Printer companies are always talking about how color printing can make a difference to small and midsize companies -- making marketing materials more effective and .... Frankly, the arguements always sounded like little more than semi-desperate attempts to sell more toner.
Warrillow & Co. says small busineses are a whopping 700% more likely to use use Twitter than other social networks when looking for promotions and discounts.
The new Contact Manager Edition of Salesforce delivers several Salesforce.com features for managing business contacts and customers, for $9 per user per month -- but only for 1-2 users!