Profile of Herbert Lovelace
News & Commentary Posts: 51
Articles by Herbert Lovelace
posted in February 2002
Herbert W. Lovelace responds to readers who need advice about coping with a bad manager, managers who permit office infighting, and figuring out which questions to ask vendors.
Responding to reader questions, this time Herb tackles CRM success, determining who'll be a good manager, coping with annoying cell phone users, and marketing outsourcing services. As usual, the Secret CIO accomplishes all this with good humor and an uncommon degree of wisdom.