Profile of Mary Hayes Weier
News & Commentary Posts: 631
Articles by Mary Hayes Weier
posted in May 2009
HP's resellers will offer appliances for handling integration between SaaS and on-site applications, which remains one of the biggest hardships of SaaS deployments.
New sole-CEO Leo Apotheker wants the enterprise-software powerhouse to be more responsive to customers.
So you buy a new smartphone, and the touch pad stinks. You post on your Twitter or Facebook account, "Should've known better than to buy a phone from XYZ Corp. Their stuff is junk." You expect a few sympathetic replies from friends. Instead, you get this surprising, and maybe a bit creepy, message from XYZ Corp.: "Are you having a problem with your new phone? Please contact us--we'd like to help!" Welcome to the world of cloud monitoring services, brought to you by RightNow and Salesforce.com.
The site, managed by CIO Vivek Kundra, is intended to let businesses, organizations, and consumers access large sets of government data.
Conversation heard between two SAP sales guys dishing up garbanzo bean salad on the lunch line at Sapphire. Salesman #1: "What's with this maintenance cost controversy? I don't hear customers talk much about it." Salesman #2: "Really? I hear about it all the time. I see deals getting smaller because of it." Well, they might want to talk to big boss Bill McDermott, who is plotting how to leverage the software maintenance-costs drama in a way that only a sales mastermind could.
The company's first big SaaS effort may need major reconstructive work before SAP can bring its ERP suite to market.
Leo Apotheker is intent on balancing the demand for lower prices and more value on one side, and shareholders anxious over declining profits and revenue on the other.
President Obama has made Internet-enabled government transparency a cornerstone of his administration, and the biggest test of that vision will be Recovery.gov, a Website designed to let citizens track most of $787 billion in economic stimulus spending. Early in the execution, however, we're seeing signs of problems.
The world's two largest enterprise software vendors finally got the message: CIOs do not view software maintenance fees like death and taxes. In a surprising move, Oracle has loosened its "we don't negotiate" stance and is giving some breaks on fees, while SAP is backpedaling from a staunchly unapologetic decision to raise its fee structure.
The change buys customers another year of standard fees on aging software products before increasing to extended-support rates. But is Oracle doing enough?
In two positive signs for SaaS this week, Workday got another round of venture funding for an impressive $75 million, and Oracle is reportedly planning seven SaaS products. I have a hunch we might hear something on the latter during President Charles Phillips' keynote at the Oracle user conference next week.
Getting IT and Web input from citizens for Recovery.gov is a way to "engage the American people in ingenuity and innovation," says federal CIO Vivek Kundra.