Profile of Bob Evans
News & Commentary Posts: 1070
Bob Evans is senior VP, communications, for Oracle Corp. He is a former InformationWeek editor.
Articles by Bob Evans
posted in May 2009
A deep debate over outsourcing dogma could be in the works following a statement by Kraft's SVP of shared services that "there is very little truly global scale advantage" in BPO deals and that the best approach is regional best-of-breeds involving regional pairs, such as North America and Asia-Pacific. The interview with AMR's Phil Fersht is a must-read for anyone involved in outsourcing strategy.
The company is offering billions to help customers "mind the gap" until so-called stimulus money begins to flow around the globe. And it expects much of that funding will be used to purchase its very own products and services.
AMR Research released its list of the top 25 supply chains in the manufacturing and retail sectors and said a distinguishing characteristic of all 25 is that they place an intensely customer-centric focus on everything from operations to innovation.
Most companies are "ill-prepared for an onslaught which could prove calamitous" and face "the greatest security threat of our times" from laid-off workers who are "extremely dangerous," say members of a global security-response team. In these dark days, stealing data's old hat; the new threats include tampering with billing systems, changing customer orders, and altering design documents.
Salesforce.com's first-quarter new-business signings came in slightly below last year's as customers took longer to sign, opted for smaller deals, and pulled back on add-ons and upgrades. And while Salesforce is still growing nicely, CEO Marc Benioff was more restrained in the comments he made to analysts than he had been after the previous two quarters.
If it's true that everyone likes newspapers and sausages but no one wants to see either one being made, then perhaps we'll have to add Amazon Web Services into that mix: for uploading very large data files, a new AWS service lets clients bypass the Internet and transfer the data to AWS the old-fashioned way: a physical package moving through the physical world. Who knew?
The global economic downturn is accelerating the evolution of the CIO position, requiring CIOs to be more business-driven, customer-focused, and accountable for growth.
Who are the very best at this daunting profession? What are their priorities, and their achievements? What companies are they from, and which industries? Come check out our list - the Global CIO 50 - featuring profiles of some of the world's top CIOs, including 10 from India, eight from China, five from Brazil, and top IT execs from many other countries.
While last week's Interop event in Las Vegas showcased a wide range of innovative enterprise technologies including mobility, WAN optimization, security, storage, smartphones, data center infrastructure, servers, and more, the biggest CIO-level activity was centered around cloud computing, whose acceptance and potential are growing rapidly, and virtualization, which has already become a cornerstone in 21st-century enterprise IT strategy.
As we prepare to celebrate Memorial Day in honor of America's warriors who have sacrificed so much to keep the rest of us safe, I wanted to share a story about a small American city building a small but lovely memorial to three of its sons who gave their lives in military service to America and in so doing won this country's highest military decoration, the Medal of Honor.
The White House for months has made grandiose promises of complete transparency into how it's spending taxpayer money, but the reality is proving to be much more murky and unclear. Before making such sweeping commitments, perhaps President Obama should have spoken with some CIOs who know full well the importance of underpromising and overdelivering.
With its acquisition of Sun giving Oracle contol of the Solaris operating system, Red Hat and its Enterprise Linux might well become the less-favored stepchild in the expanded - and extended - Oracle family. And with the old hardware/software distinctions in the industry being erased, Red Hat is a likely takeover target, perhaps by a hardware company, predicts one financial analyst.
With cloud computing going mainstream and virtualization a core element in IT strategy, Cisco could be interested in acquiring virtualization stalwart Citrix, say the folks at Motley Fool. And in a time when Cisco is warming to the "unified" approach, a Citrix buy would give Cisco the ability "to build an entire data center on its own platforms."
Who says selling insurance is dull work? Riveting an Interop audience with his prediction of "information malpractice" and declaring that "data is the new oil" because it offers both tremendous value and tremendous liability, The Hartford's VP of cyber risk and new media markets said that cloud computing has the potential to increase enterprises' exposure on governance, security, and control.
Every organization's got at least one: the defiant, abrasive, contentious, and inflexible colleague who fights your every initiative loudly and publicly. At Interop's CIO Boot Camp this week, former health-care and public-sector CIO Louis Gutierrez offered advice on how to defang these obstinate outliers and turn them into centers of excellence that can benefit the entire enterprise.
Interop Las Vegas this week featured a 2-day workshop for aspiring CIOs and one presenter described how CIOs can actively and effectively promote innovation within their organizations. Nationwide Financial Services CIO Emeritus Bruce Barnes says a big part of the formula is quite simple: people do what you pay them to do.
SAP's plans to connect its operations and priorities more intimately with its customers are great signs, but they're also just the first steps in what's sure to be a long journey.
How much - or how little - should CIOs be concerned about whether Google's recent outage reveals fundamental weaknesses with the cloud computing model? Jeff Kaplan of ThinkStrategies offers a couple of sharp perspectives on why the sky's not falling (nor the clouds), and promises to keep the discussion going this week at Interop in Las Vegas.
In the second of a two-part series on Autonomy, find out how companies are putting its software to practical use.
Top of mind for CIOs these days are some technologies with the potential to not only attack the dreaded 80/20 ratio and lower the cost of infrastructure (LTCOI) but also trigger some transformative capabilities across the customer-driven enterprise: cloud computing, data-center strategies, SaaS, mobility, IT automation, videoconferencing, unified communications, and much more. And it's all at Interop, starting today.
In a candid and often flinty presentation to investors, IBM CEO Sam Palmisano says there's a simple reason why IBM is able to predict continued strong earnings growth while other companies hedge on forecasts: "We are not like the other companies in the IT industry. We're not. We've completely transformed the IBM company." Not clear enough? Try this: "Now look: We got it all."
That huge sigh of relief you're hearing today could be coming from big IT vendors upon reading in The Wall Street Journal that many U.S. businesses have stopped gutting IT budgets and might even be considering spending a bit more next year. As Sunoco CIO Peter Whatnell was quoted as saying, "I think that most people have made their cuts."
While I'd rather chew off a couple of fingers than listen to Andy Rooney, I have to channel the daffy curmudgeon on this one: 'Didja ever wonder why the federal government needs $200 million every single day just to run its computers? And while the rest of us regular shmoes cut back, dontcha think it's a bit much for the feds to tell us that $200 million a day isn't enough, and instead they'll need $215 million a day??'
Long known as a high-end provider of business and technology consulting and services, Accenture is reportedly about to open a new subsidiary in India under a separate name with rates well below the premium-level pricing Accenture has traditionally charged, according to the Economic Times of India.
In the wake of many CIOs taking on additional operational roles across the enterprise, the general heading the Air Force's Cyber Command has been promoted to the new position of CIO and chief of warfighting integration. It's another sign of how information flow - and the CIO position - are moving to the center of all strategic facets of large organizations.
In this first of a two-part series on Autonomy, find out how the company finds growth and drives change in the gloom.
As SAP's annual Sapphire customer event begins, SaaS competitor NetSuite says it has landed three new customers who spurned SAP's products, with the CEO of one of those customers calling a previous experience with SAP "a nightmare." NetSuite also touted a new research study that it says shows a high degree of risk and complexity in most SAP upgrades.
As the Chinese government pledges to spend $124 billion on healthcare services in the next two years, IBM has opened a Healthcare Industry Solution Lab in Beijing to tap into China's absolutely enormous healthcare market: IBM says that in 2008 alone, China experienced more than 5 billion requests for emergency medical care. Even with a population of 1.3 billion, that's a lot of records to track.
Twitter usage is exploding, and some companies have included tweets in their e-Discovery policies and processes. But a lot of other companies - maybe yours? - haven't done so because Twitter posts are so, well, "different," aren't they? Not in the eyes of the law, they're not, and your exposure is growing as fast as your company's Twitter usage.
High-flying software vendor Autonomy recently held two big customer events in New York and two in the Bay Area. At each of the four events, Autonomy surveyed its clients with a consistent set of five questions. The results reveal a striking difference in attitudes about whether this is the time to hunker down and slash costs, or get aggressive and reach for more market share.
After 10 years of receiving an annual salary of $10, Salesforce.com CEO Marc Benioff has a new pay package of $7.7 million options and a $750,000 salary. For the good of future entrepreneurs everywhere, I hope the news doesn't spark Washington-style nattering about "excessive" executive compensation. Benioff deserves every cent.
Hewlett-Packard's recently acquired EDS services unit is close to buying Fidelity's India-based IT operations for $150 million plus a long-term outsourcing deal from Fidelity, the world's biggest mutual-fund company. IBM had the inside track earlier this year, and Infosys, which has 3,000 people on the Fidelity account, could lose one of its largest clients.
The CIO at a small hospital system in rural southern Ohio shows the power and potential of digital progress
How often do you review your IT systems in preparation for internal audits - quarterly? Twice a year? Once a year? If you're not doing it at least quarterly, you might find yourself and your team at risk when the internal auditors do come calling, particularly in these times of increasing regulatory requirements, a new KPMG report says.
"Perhaps nothing is more drawn out and aggravating for an IT organization that what I call 'death by architecture.' " Sound familiar? Getting visions of standing on a very narrow ledge very high above the ground? Fear not - here's an 8-step plan for surviving the ordeal from Cutter Consortium.