Profile of Bob Evans
News & Commentary Posts: 1070
Bob Evans is senior VP, communications, for Oracle Corp. He is a former InformationWeek editor.
Articles by Bob Evans
posted in April 2005
The stunning deal between IBM and the University of Pittsburgh Medical Center is not only a landmark for those two organizations but a new standard for the type of forward-looking, precedent-setting relationship that should begin to characterize the new ways the IT customers and vendors regard each other, Bob Evans says.
Let's say you get a call at 2:30 a.m. from your team, and they tell you they've uncovered a security breach that has let 250,000 customer files be stolen, Bob Evans says. What's the first thing you do? Do you call the CEO? Do you call the FBI? And what about those 250,000 customers--do you contact them, or try to keep a lid on the breach and resultant theft?
You're still spending 75% of your IT budget on maintenance, your CEO still treats you as a bit of an outsider, and the closest you get to strategic involvement is implementing it rather than helping develop it. If you don't see the interlinked connections among those three conditions, Bob Evans says, then it's time to wake up.
''So today, the trend is toward punishing IT--the CIO and his team are sitting in the corner with a dunce cap on. It's not fair, but that's what it's like right now.'' Sound a little too close to home? Bob Evans asks. Courage: Here are some suggestions toward new headwear from Accenture chief technology strategist Bob Suh.