Profile of Bob Evans
News & Commentary Posts: 1070
Bob Evans is senior VP, communications, for Oracle Corp. He is a former InformationWeek editor.
Articles by Bob Evans
posted in January 2004
While some lament lost jobs in the technology industry, others say the need to compete is driving companies offshore.
Companies must decide how to balance the need to protect customers and the need to protect their customers' privacy rights.
The good news: In a survey of customers, enterprise-apps vendors get good marks for cutting-edge technology and technology vision. The bad news: That's not what customers value most in their big applications partners; rather, they value quick ROI, superb service, integrity, and simplicity. And they give the vendors lousy marks in those categories, Bob Evans says.