Profile of Jonathan FeldmanCIO, City of Asheville, NC
News & Commentary Posts: 252
Jonathan Feldman is Chief Information Officer for the City of Asheville, North Carolina, where his business background and work as an InformationWeek columnist have helped him to innovate in government through better practices in business technology, process, and human resources management. Asheville is a rapidly growing and popular city; it has been named a Fodor top travel destination, and is the site of many new breweries, including New Belgium's east coast expansion. During Jonathan's leadership, the City has been recognized nationally and internationally (including the International Economic Development Council New Media, Government Innovation Grant, and the GMIS Best Practices awards) for improving services to citizens and reducing expenses through new practices and technology. He is active in the IT, startup and open data communities, was named a "Top 100 CIO to follow" by the Huffington Post, and is a co-author of Code For America's book, Beyond Transparency. Learn more about Jonathan at Feldman.org.
Articles by Jonathan Feldman
posted in June 2009
Oh, sure, you may be a high flying enterprise architect, DBA, infrastructure engineer, or coder, but your friends and family all think: you work in IT. You love IT. And, "you must want to take care of my consumer grade tech needs because you love IT so much." Riiiight. How can you satisfy them and still have time for summer fun?
I ran my local chamber of commerce's 5k this past Friday. Total time elapsed from leaving the office to going home: 90 minutes. Previous experience showed that I could change, travel, then run the same course on my own with half the total elapsed time: 45 minutes. Many participants of a large IT project would be seriously ticked off at a 200% inefficiency; but that would be silly.
Back when I did a lot of security work, we used to joke around that single sign on should be called "single vulnerability". Maybe single provider cloud models should be called "single point of failure".
It's ironic that I had made the decision to totally abandon the Palm platform just as the Pre was announced. For me, Palm's efforts were just too little, too late. I had put up with the complete lack of updates, the poor memory management, the frequent crashes. the fleeing developers, and hung on in desperate hope that a real platform might emerge. But finally, Palm, I started seeing other people. And it's working out fine, thank you, and I don't want to get back together.
More than ever, IT managers are tuned in to change management and handling the consequences of bad changes. But IT managers would do well to remember two maxims: He who shoots the bearer of bad news will quickly join the ranks of the uninformed. And, those who do nothing are also likely to break nothing.