Profile of Keith DaytonSr. Director, Healthcare Solutions, Pegasystems
News & Commentary Posts: 2
Keith Dayton is Senior Director, Healthcare Solutions, for Pegasystems. He has been in healthcare information technology (HIT) for the past 18 years, serving as EVP of Operations for ActiveHealth Management, General Manager of Comprehensive NeuroScience's Care Management division, and EVP of Click4Care. Keith's HIT experience has focused on designing, building, implementing, and managing systems and programs that leverage information and technology to improve clinical, operational, and financial outcomes.
Articles by Keith Dayton
The consumerization of healthcare -- with consumers choosing their own drugs and health plans -- can have the unwanted side effect of struggling to meet customer demands. Here's how healthcare organizations can cope.
Healthcare leaders embrace three trends: retail healthcare, the convergence of care management and customer service, and a new focus on compliance and operational excellence.