Consumerization Of Government Services Starts With Case Management
12/30/2014Use a case-centric approach to transform government services into the kind of digital experience citizens expect.
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Elaine Beeman leads the management consulting practice for Accenture Federal Services, with responsibility for the sales and delivery of management consulting work for US civilian, defense, intelligence, and public safety agencies. She specializes on strategy, talent and organization performance, customer relationship management, supply chain and logistics, finance and enterprise performance, and analytics.