Profile of Doug HenschenExecutive Editor, Enterprise Apps
Member Since: 11/15/2013
News & Commentary Posts: 1717
Doug Henschen is Executive Editor of InformationWeek, where he covers the intersection of enterprise applications with information management, business intelligence, big data and analytics. He previously served as editor in chief of Intelligent Enterprise, editor in chief of Transform Magazine, and Executive Editor at DM News. He has covered IT and data-driven marketing for more than 15 years.
Articles by Doug Henschen
UPS, the No. 1 company in the InformationWeek Elite 100, is analyzing a constantly changing, 100-terabyte data warehouse in order to start predicting problems and delays and dealing with them sooner.
The Weather Company, the No. 5 company in the InformationWeek Elite 100, embraced cloud infrastructure in order to meet dramatic swings in demand for weather information.
Workday offers Talent Insights app to reduce employee churn, the first of a coming wave of big data applications.
Salesforce Pardot Intelligent Engagement Studio and Sales Cloud Engage support marketing, measurement, and sales-rep-crafted micro-campaigns.
Tableau Software's latest upgrade adds tools for data prep, quick calculations, and making predictions without need of a PhD.
Microsoft outlines plans to add R-language-based advanced analytics capabilities and integrations after finalizing its purchase of Revolution Analytics.
Phillips says Infor can sell SaaS ERP to C-level and line-of-business execs without worrying about also selling databases and middleware to IT as Oracle and SAP do.
Oracle adapts BlueKai ID technology so Oracle Marketing Cloud users can reach customers in mobile, social, and advertising interactions.
MongoDB test reports superior durability and throughput compared to Cassandra and Couchbase, but is it another case of biased, vendor-sponsored research?
IBM ups the ante on Internet of Things analysis, launching a $3 billion bet on cloud-based ecosystem. How will Microsoft and Amazon respond?
ClearStory taps HDFS and Apache Spark in the cloud to let business users blend high-scale, variable data and analyze it with in-memory speed.
Oracle has plenty of options for training, but Oracle Learning Cloud follows SAP, IBM into social, mobile learning management for the YouTube generation.
Microsoft HDInsight and Azure ML help Ziosk gain dining insights from more than 77,000 table-top tablets deployed at Chili's and other restaurants.
Microsoft's move to Project Spartan should be your cue to retire aging enterprise apps that rely on Internet Explorer plug-ins or Active X controls.
Couchbase says the coming Multi-Dimensional Scaling feature will bring read/write, indexing, and query advantages over MongoDB and Cassandra.
Can Databricks effectively shepherd the most promising open source project for big data analytics while also promoting its commercial cloud service?
Ford brings vehicle software updates to Microsoft's cloud, opening up preventative-maintenance and service-upgrade possibilities on a global scale.
Microsoft's Dynamics CRM Online business is growing quickly, but Dynamics AX Online is still stuck at the gate. What's the holdup?
Microsoft says its data services and hyper-scale cloud will conquer Internet-of-things apps including monitoring, asset-management, and predictive maintenance. Look out IBM, Intel, SAP, and GE.
Splunk Light offers a new option for companies to apply data analytics to IT operations. Here's how it stacks up against Splunk Enterprise, Splunk Cloud, and emerging open-source and commercial rivals.
SAP Lumira Edge brings "affordable" data visualization to small- and mid-sized companies. Predictive Analytics 2.0 unites experts and business users.
Salesforce is among the first enterprise application vendors to offer Apple Watch apps. Here's how watch apps differ from phone apps.
IBM Watson is adding language-processing, image-recognition, and reasoning services to power these 10 breakthrough applications that scale up human-like analysis.
Salesforce Intelligence Engine promises to route service calls to the right agents, balance case workloads, and ease service across channels. On some counts, Oracle has it beat.
Microsoft Azure Search service is out now, and the Azure DocumentDB NoSQL database service will debut in April.
Airbnb is open sourcing a home-grown data-exploration and SQL query tool for Hadoop. Will it give Facebook Presto a leg up on Cloudera Impala?
Salesforce announces Predictive Decisions features to personalize marketing. Data science drives clicky content and offers.
IBM acquires AlchemyAPI to improve Watson's capacity for natural-language processing, image analysis, and understanding human behavior.
Cisco will resell Cloudera, Hortonworks, and MapR Hadoop distributions along with its Unified Computing Systems for big data.
Gartner annual report on server shipments and revenue sees Cisco, Lenovo gaining share, IBM, HP losing ground.
Splunk marks another big year, taking in more revenue than the top three Hadoop distributors combined. That's why startups want to follow in its footsteps.
MySQL Cluster was NoSQL and in-memory before those became fashionable, according to Oracle. Now those traits stand out in MySQL Cluster 7.4.
Salesforce claims its Service Cloud is ousting SAP and Oracle while the Wave Analytics Cloud is driving seven- and eight-figure deals.
Hadoop and big data community infighting won't attract enterprise adoption. It's time to raise the level of discourse.
As companies embrace Tableau and Qlik, will the reporting platforms like BusinessObjects, Cognos, and MicroStrategy be left behind? Gartner sees conflicting needs and deployment practices.
Gartner Magic Quadrant for Advanced Analytics Platforms 2015 has Microsoft, Alpine, and Alteryx moving up, Oracle MIA.
Teradata Aster App Center is a collection of app templates, not a platform-as-a-service developer community. Here's the lowdown on 29 apps for six industries.
MemSQL, VoltDB present in-memory databases as alternatives to a menagerie of "science projects" used in real-time big data apps. Is SQL simpler?
From Altibase to VoltDB, and covering options from IBM, Microsoft, Oracle, and SAP, we wrap up leading in-memory databases and add-on options. When you need speed, here are 10 tools to choose.
IBM Watson developer cloud adds speech-to-text, text-to-speech, visual recognition, and decision services. Will businesses build their own Jeopardy apps?
SAP's Bernd Leukert sets the record straight on S/4Hana availability, licensing terms, and what upgrades current Business Suite customers can expect.
SAP chairman Hasso Plattner explains what's possible with S/4Hana. Analysts and customers comment on the evolutionary vs. revolutionary debate.
SAP S/4Hana promises in-memory performance, mobile-friendly interfaces, cloud deployment options, and, most of all, simplicity. Will customers upgrade from old apps running on Oracle?
MongoDB 3.0 release promises improved scalability, speed, and manageability through new storage engine options and Ops Manager DBA software.
Oracle, NetSuite report strong adoption of SaaS-based ERP as SAP prepares S4 announcement. Is mission-critical ERP next into the cloud?
Microsoft cloud-database service nears parity with on-premises Microsoft SQL Server with support for larger databases and in-memory performance.
Microsoft Power BI and IBM Watson Analytics attempt to make data analysis accessible to all. But don't confuse access to tools with reaching correct and valuable conclusions.
Oracle adds co-browsing to cloud service suite formerly known as RightNow. Here's a fresh look at Oracle's cloud customer-service portfolio.
Microsoft's revamp of its cloud-based Power BI will challenge IBM, Tableau, and other business intelligence vendors. Here are six new ways it should appeal to users.
SAP has combined SuccessFactors and on-premises HR apps into a single business. Unit president Mike Ettling talks Workday, Oracle, and the "journey" to cloud HR.
Microsoft Power BI revamp undercuts IBM Watson Analytics and Tableau with "freemium" services and data-visualization software.
Microsoft acquisition of Revolution Analytics, an R-language-focused advanced analytics firm, will bring customers tools for prediction and big-data analytics.
Oracle dodged declining server sales last year, and now it's going after Cisco and EMC. Is the software-meets-hardware strategy winning?
With apps and data headed into the cloud, analytics and business intelligence can't be far behind. Here are 10 options, ranging from simple data-visualization tools to complete cloud suites.
IBM saw revenue declines in every major business unit in 2014. Can the company do more than please investors with fatter margins?
SAP CEO Bill McDermott predicts fast growth through 2020, previews S4 Hana, a new suite of "simplified" ERP software.
What's on the agenda for CIOs this year? Top executives at last week's NRF Big Show had plenty of advice for retailers, but these tips apply to any customer-facing company.
TIBCO eases analysis with a Spotfire Cloud Recommendations feature that suggests best-fit visualizations. Can it leapfrog IBM, SAS, and Tableau?
IBM z13 refresh packs performance gains, but can it really join the mobile, big data, and cloud age? Here's a look at aspirations versus realities.
Oracle president Thomas Kurian touts IT cost savings through cloud software automation. Will "transparent" pricing and fixed-price consulting seal the deal?
Salesforce.com survey finds marketers are shifting to social and mobile to reach younger consumers, prompting a shift in enterprise tech spending.
InformationWeek survey shows growth in cloud-based data warehousing, real-time tech, and big-data platforms, but business intelligence standardization is waning.
Oracle gets poor marks on audit and licensing practices, according to the Campaign for Clear Licensing, so the group is calling for change.
Amazon Echo crosses Siri with Sonos to create a "smart" speaker that can summon information as well as music. It's promising, but here's where it falls short.
Microsoft beta tests Power BI dashboards, visualizations, connectors, and an iPad app just as IBM launches a rival cloud-based BI service.
So you're considering Hadoop as a big data platform. You'll probably need some new analytics and business intelligence tools if you're going to wring fresh insights out of your data.
Salesforce Files Connect offers federated access to multiple content repositories. Microsoft OneDrive and Google Drive are next.
Qlik, Tableau, and Salesforce.com are betting on simple analytic applications, while veterans IBM and SAS push smarter. What do you need?
SpaceCurve takes on Oracle and other database vendors with a geospatial platform that brings location analytics to streaming apps.
MongoDB grabs technology and expertise from storage-engine company to address write-intensive, high-scale applications.
Even before last week's successful IPO, Hortonworks had no trouble selling Hadoop's promise. But here's why many CIOs are betting on this platform.
Here's a yearend toast to the top headlines in cloud, mobile, integrated marketing, embedded analytics, and software license management in 2014.
Salesforce AppExchange Store Builder lets companies create their own app stores for business-to-business or business-to-consumer use.
IBM releases first wave of enterprise apps for Apple iOS. Niche apps for airlines, insurance, banking, and government sound useful, but not revolutionary.
TrustRadius releases a business intelligence buyer's guide based on 532 verified customer reviews. SAS, BIRST, GoodData, and Microsoft stand out.
As companies move beyond bleeding-edge experiments into production deployments, these trends point to real-world progress in big data analysis.
SAP finalizes its purchase of cloud-based travel-and-expense management vendor Concur. Is it a coup or a misfit?
IBM opens beta use of its cloud-based, freemium data analysis service. Will natural-language interaction simplify number crunching?
Gartner third-quarter worldwide server report shows x86 shipment and revenue growth while declines continue for RISC/Itanium servers.
HP's Haven big data analytics platform, including Autonomy search and HP Vertica database software, will soon be available on demand.
Is your holiday shopping list full of smartphones, robots, and drones? Here's our advice on what gadgets not to buy.
Salesforce blends social listening, analysis with content publishing and customer engagement, plus touts Wave Analytics Cloud momentum at the Salesforce1 World Tour event.
Cloud-based IBM Verse blends email, collaboration, and social intelligence to show what's relevant. Main rivals: Microsoft Clutter and Google Inbox.
HP brings fast, familiar SQL querying to Hadoop using Vertica database. Here's how it stands out from other big data analysis options.
SAP will pay Oracle $359 million to settle the long-running copyright-infringement case involving its shuttered TomorrowNow services unit.
Salesforce.com adds data-integration option for accessing up-to-the-minute data from sources such as SAP apps and Oracle databases.
SAP's new IoT family captures data from sensors, including Samsung smartphones and wearables, to power Internet-of-Things, industry-specific apps.
SAP analytic application lets marketers cross customer data with Facebook social data to improve digital campaign results.
Hortonworks, the Hadoop-distributor spinout of Yahoo!, files with the SEC to launch an initial public offering of stock in 2015.
Cloudera Impala database for Hadoop joins Apache Spark in an accelerator program aimed at breeding big data applications.
Concurrent, the firm behind Cascading app development, adds Hive and MapReduce support to its Driven performance-management system.
Microsoft brings on-premises database capabilities to Azure SQL DB as it claims market share gains for SQL Server 2014.
Dell extends its big data analysis capabilities, adding natural-language processing and integrating Microsoft Azure Machine Learning services.
Workday streamlines smartphone and tablet experience, unveils plans for prescriptive-analytic "Insight" applications in 2015.
Forrester says economics will make Hadoop "mandatory," predicts new roles, new software sources, and an end to skills shortage by 2015.
Actian adds in-memory, parallel processing engine for graph analysis based on SPARQL. Can it compete with popular alternatives?
Campaign for Clear Licensing survey finds 92% of customers say Oracle does not clearly communicate licensing changes.
Twitter data will be made available through IBM's cloud and enhanced with its analytics to support enterprise apps and business decisions.
The Weather Company CIO Bryson Koehler sorts out the traits of MongoDB, Riak, and Cassandra. Best of all, he says, 'NoSQL doesn't lock you in.'
IBM launches DashDB cloud-based columnar data warehouse fed by DataWorks data-integration service.