Arrggghhh ... More UC Confusion - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
News
Commentary
7/30/2008
06:25 PM
Melanie Turek
Melanie Turek
Commentary
50%
50%

Arrggghhh ... More UC Confusion

In a recent Network World newsletter, I saw two headlines: "Unified Communications Solutions for 7 Cents a Day" and "Unifying Unified Communications," a podcast discussing the fact that everyone defines unified communications differently. The 7-cents article isn't actually about UC, it's about UM (unified messaging): The news is that Objectworld has announced "e-mail, voicemail, messaging, and fax capabilities accessible from one interface and from any device." The story quotes David Levy, president and CEO of Objectworld,who acknowledges "his companys approach, targeted to the SMB market, 'is more about providing telephony than desktop collaboration.'"That's an honest start, but then Levy then goes on to define the market in a way that would seem to support his company's current product line, but which is not really a fair characterization of UC. First, he says end users only use a fraction of what theyve already got [with unified communications]. That's hard to believe, considering that very few organizations have actually deployed UC in the first place. The he goes on to add that UC as offered today by Microsoft and IBM is aimed at the large enterprise market, ignoring the product and pricing models introduce by a number of vendors over the past year specifically targeting SMBs.I couldn't listen to the podcast because the link didn't work... but the notion that there are multiple dfinitions of UC is true among vendors but less so among IT managers and industry analysts. Vendors continue to use the term to define whatever products they have, whether or not they meet anyone's defintion of UC--but the IT managers and analysts I've talked to have a pretty good and common idea of what that should be.The confusion appears often to be of the vendors' own making.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
The State of IT & Cybersecurity Operations 2020
The State of IT & Cybersecurity Operations 2020
Download this report from InformationWeek, in partnership with Dark Reading, to learn more about how today's IT operations teams work with cybersecurity operations, what technologies they are using, and how they communicate and share responsibility--or create risk by failing to do so. Get it now!
Slideshows
IT Careers: 10 Industries with Job Openings Right Now
Cynthia Harvey, Freelance Journalist, InformationWeek,  5/27/2020
Commentary
How 5G Rollout May Benefit Businesses More than Consumers
Joao-Pierre S. Ruth, Senior Writer,  5/21/2020
News
IT Leadership in Education: Getting Online School Right
Jessica Davis, Senior Editor, Enterprise Apps,  5/20/2020
Register for InformationWeek Newsletters
Video
Current Issue
Key to Cloud Success: The Right Management
This IT Trend highlights some of the steps IT teams can take to keep their cloud environments running in a safe, efficient manner.
White Papers
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll