Automation Strategies Are Shaping Up
A combination of older and newer technologies is making a difference in IT workload management. Here are six areas of IT automation that are delivering results today.
11 Ways DevOps Is Evolving
While DevOps as a practice is evolving, so are the roles within a DevOps team. Following are explanations of some of the trends worth watching.
Automation Revs Pandemic IT Toolbox
Enterprise IT executives saw huge acceleration in automation deployments in 2020, and that trend will continue next year as they look to expand into intelligent automation.
The State of Chatbots: Pandemic Edition
Chatbots are currently the biggest use case for AI. Now the COVID-19 pandemic has made them even more compelling given their use in automation and their high level of ROI.
How to Get Automation Right
Enterprises are automating more tasks and processes thanks to AI and machine learning, but they're getting different results because some didn't think it through first.
Managing FOMO While Working Remotely
Remote work and communication styles that arise with it will not disappear after the current pandemic concerns ease. Here's how IT teams can play a vital role in managing this.
Get Serious About SaaS Management in the Enterprise
While a software-as-a-service model leaves processing in the service provider's hands, there's plenty of work left for the IT group when it comes to administering the relationship and in supporting employee users.
SAP Gives Enterprise IT Customers an Extension
ERP giant SAP wants all its customers to migrate to its new platform S/4HANA, but it's a time consuming and expensive process. So the company is extending maintenance on its earlier platform.
Vertical AI is the New Black
The reality of AI adoption is out of sync with the hype that AI has generated. However, where artificial intelligence is prepared to prove itself is in vertical market applications.