CIOs Prep for 2021 Post-Pandemic Opportunity
Gartner's CIO Agenda survey reveals that top CIOs are capitalizing on renewed interest by corporate boards in digital business and technologies for improving customer experience.
How to Create a Successful AI Program
Artificial intelligence can be promising and valuable, but you need to focus on a few best practices to get your program moving in the right direction.
Northwestern Mutual CIO: Riding Out the Pandemic
As the head of technology at a mutual company, Northwestern Mutual's CIO said his IT organization was largely insulated from the roller coaster budget changes and cash conservation brought by COVID-19
The State of Chatbots: Pandemic Edition
Chatbots are currently the biggest use case for AI. Now the COVID-19 pandemic has made them even more compelling given their use in automation and their high level of ROI.
How to Get Automation Right
Enterprises are automating more tasks and processes thanks to AI and machine learning, but they're getting different results because some didn't think it through first.
Today's New IT Project Manager
Among the IT functions changed forever by the COVID-19 pandemic is project management. The days of "walk around" project management seem to be gone. Some thoughts on what the future looks like.