The State of Chatbots: Pandemic Edition
Chatbots are currently the biggest use case for AI. Now the COVID-19 pandemic has made them even more compelling given their use in automation and their high level of ROI.
How to Get Automation Right
Enterprises are automating more tasks and processes thanks to AI and machine learning, but they're getting different results because some didn't think it through first.
Today's New IT Project Manager
Among the IT functions changed forever by the COVID-19 pandemic is project management. The days of "walk around" project management seem to be gone. Some thoughts on what the future looks like.
Health Passports Fast Track Past the Hype
With the COVID-19 pandemic triggering innovation, some emerging technologies are being implemented now, even as most emerging tech takes 5 to 10 years before hitting that plateau of productivity.
The Future of Work in a Post-COVID Era
Advice for CIOs: With remote working here to stay, now is the time to advance cloud initiatives, consider uses for AI, and strengthen business continuity.
How COVID is Changing Technology Futures
Accenture released its Technology Vision 2020 report in February, but then COVID hit. Here's how the pandemic is changing technology futures according to the company.
Tales of the Work From Home World
Whether COVID-19 causes your organization to return to work-from-home or not, here are some remote work tips for managers and employees.