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Latest Content tagged with Productivity/Collaboration Apps
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Voice Assistants Bring AI to the Workplace
Commentary  |  8/16/2019
More enterprise organizations are experimenting with AI-based voice assistants to boost internal efficiencies, but it will be a while before they realize the ROI they seek.
Is SD-WAN a Better Bet for Unified Communications?
Commentary  |  8/9/2019
As momentum continues to build for managed services with SD-WAN, providers try to make the case to migrate communications to these networks.
How Can Enterprise CIOs Find their Next Revenue Driver?
Commentary  |  8/6/2019
The key is the B2B ecosystem: Follow the money flow to discover revenue-generating opportunities that might have been previously overlooked.
Customer-Led Automation Changes the Service Game
Commentary  |  7/16/2019
Customer self-service is ready to take the next step toward customer-led service, where enterprises are supporting requests from bots as often as from people.
Data Is the Lifeblood of Sales Intelligence Programs
Commentary  |  6/7/2019
Turn sales professionals into their own data masters. Help them organize disparate data, which can lead to intelligence and actionable insights.
Data-Driven Nudging: Cool or Uncool?
Commentary  |  6/4/2019
Many things in our modern world involve behavior modification. In fact, some organizations are setting up "nudge units," but why?
Transform the workplace or hinder your workforce
Commentary  |  5/2/2019
Organizations are entering a post-digital era, where being digital is a requirement rather than a choice.
3 Automation Technologies to Transform Your IT Department
Commentary  |  4/26/2019
It's time the world of IT embraces new automation technology within its own day-to-day work.
The Challenges and Rewards of Adopting DevOps
Commentary  |  4/26/2019
DevOps is a journey without a destination. As new tools and practices develop, DevOps will continue to evolve.
Security: Why Education will Never be Enough
Commentary  |  4/3/2019
After more than a decade of trying to educate users, IT security professionals still aren't getting their message through.
10 Fixes for When Change Brings Your Systems to Their Knees
Slideshows  |  4/1/2019
When your systems slow to a crawl it's easy to blame the technology, but some of the causes -- and fixes --may relate to how enterprises do business these days.
How Productivity Software Reduces Collaboration Overload
Commentary  |  3/11/2019
Beware of collaboration overload. The last thing any business leader wants is a team that is exhausted by unnecessary emails and meetings.
What Might Be Missing from Your Open Source Evaluation
Commentary  |  2/19/2019
When implementing open source software, look beyond the license terms to understand who is driving change on the software.
11 Digital Transformation Hacks That Get Results
Commentary  |  2/18/2019
Organizations tend to get different results with digital transformation. To realize business value, first realize that transformation isn't just about tech.
Enterprises are White Knights in Battle to Avoid AI Winter
Commentary  |  2/4/2019
It is up to enterprise organizations, not just academia, to maintain artificial intelligence's momentum when it comes to innovation and adoption.
What You Need to Know About Augmented Analytics
Commentary  |  1/22/2019
As enterprises travel on a digital transformation path, they need to stay current with analytics, but it's not a linear journey.
DevOps: Big Effort, Big Benefits
Commentary  |  1/14/2019
Authors of the book Driving IT Innovation advise companies to act now, and not to stand by and wait for DevOps to be a fully mature IT concept.
Expert Predictions on SaaS Use in 2019
Commentary  |  1/14/2019
Analysts and solution provide expect new approaches to how enterprises and users utilize SaaS.
Now That You Have IoT, How Do You Manage It?
Commentary  |  1/10/2019
A key to success with an IoT strategy is to keep the IT group involved in the process even at the pilot stage.
What Enterprises Have to Learn About Emerging Tech, Again
Commentary  |  1/4/2019
Enterprises often make the same mistakes when adopting technology, generation after generation. A PwC tech leader outlines seven considerations to keep in mind.
5G: The Next Retail Disrupter is on the Horizon
Commentary  |  1/3/2019
5G won't just be an improvement over 4G. It will be an entirely new form of connectivity. But will retailers be ready?
A Roadmap for Becoming a Customer-Centric CIO
Commentary  |  12/21/2018
The CIO's role isn't just about technology enablement these days; it's customer-facing, and it requires leadership, innovation, and strategic use of data.
Planning for RPA? Read This First
Commentary  |  12/19/2018
Understand how three key elements are crucial to the success of an automation project.
Predictions for Artificial Intelligence in 2019
Commentary  |  12/18/2018
From issues such as privacy and data bias regulation to model training and self-service AI, you can expect a broad range of key advances in the artificial intelligence space.
Debunking Three Common Cloud Misconceptions
Commentary  |  12/18/2018
Combatting the misconceptions surrounding cloud computing requires continuous exploration of new opportunities emerging today because of ongoing cloud technology innovations.
Avoid Automation Failure: Invest in Your Workforce
Commentary  |  12/14/2018
With a wave of intelligent automation on the horizon, now is the time for enterprises to invest in the talent they need to build a workforce for the future.
5 Machine Learning Resolutions for 2019
Commentary  |  12/13/2018
More organizations are using machine learning for competitive reasons, but their results are mixed. It turns out there are better -- and worse -- ways of approaching it. If you want to improve the outcome of your efforts in 2019, consider these points.
Top 10 Tech Predictions for 2019
Slideshows  |  12/12/2018
Leading consultancies and analyst firms offer their predictions on how key technologies, such as cloud computing, AI, IoT, and robotics will shape up in 2019.
Adopting Disruptive Tech is a Challenge; Here’s How to Make it Easier
Commentary  |  12/6/2018
A good way to help your organization embrace new technology is something that has been a prominent entity at user group meetings for decades.
Build Reliability into Autonomous and Intelligent Systems
Commentary  |  12/6/2018
When building and using autonomous and intelligent systems, it's important to know they're behaving reliably, because if things go wrong, they can do so at scale, fast.
On Sale: AI Lessons from the Retail Industry
Commentary  |  12/3/2018
All industries can learn from the retail sector's work with artificial intelligence, and explore how AI can define product and service offerings while also improving the customer experience.
AWS Aims to Speed and Simplify Robot Development
News  |  12/3/2018
Robotics use cases are endless, but the overhead of developing them is stymying progress. AWS Robomaker, announced at AWS re:Invent, with lowers the barriers so developers can spend more time innovating.
Report: End Users Are Winning the Shadow IT War
News  |  11/29/2018
IT continues to lose control of technologies used in the enterprise. A recent report explains just how empowered end users have become, especially when it comes to communications and collaboration technologies.
Using Blockchain to Support Trustworthy Transactions on the IoT
Commentary  |  11/27/2018
Recent computer industry developments set the stage for demonstrations of how blockchain can help to turn Internet of Things networks into trusted environments.
Open Source at 20: What's Next?
News  |  11/21/2018
As the open source movement reaches the two-decade milestone, thoughts turn to the movement's achievements and future goals.
Five Tips to Becoming a More Agile Business
Commentary  |  11/21/2018
Companies across every industry will need to become more nimble and responsive to remain competitive in today's fast changing marketplace.
How Automation Empowers the CIO to Think Outside the IT Department
Commentary  |  11/20/2018
The CIO's role is evolving into one that is more business focused, and it's a new generation of tech tools that enables that shift.
The Errors That Should Keep Alexa (and Your IT Team) Up at Night
Commentary  |  11/19/2018
The key to innovating with conversational technologies is understanding what consumers will expect from voice technology.
6 Tech Trends for the Enterprise in 2019
News  |  11/16/2018
Look for new technologies to emerge - and for emerging technologies to become the norm - in the new year.
Voice is Dead, Long Live Voice
Commentary  |  11/16/2018
How do we maintain the human touch in a world of systems designed to fake it?
Why Mixed Reality is Messed Up, for Now
Commentary  |  11/15/2018
Augmented reality (AR) and virtual reality (VR) were supposed to transform user experiences, but technologies have had false and soft starts in various industries. Here's why.
How to Dethrone Inefficient Software in Your Organization
Commentary  |  11/2/2018
It's time for companies to adopt modern approaches to software, like SaaS, and that means embracing change and abandoning "we've always done it this way."
Rethink Customer Service Tools to Be the Solution, Not the Problem
Commentary  |  11/1/2018
Despite the proliferation of new technology tools for customer service centers, efficiency is falling. What to do?
3 Great Ways to Sabotage Your Digital Transformation
Commentary  |  10/26/2018
Hint: They all have to do with how you treat your developers.
Man Meets Machine: Managing the Digital Workforce
Commentary  |  10/24/2018
It is critical for businesses to design a framework in which their digital workforce will thrive, while pairing it with smart change management and governance approaches.
Amazon's HR Gaffe Demonstrates Important Points
News  |  10/19/2018
Amazon recently proved it isn't infallible when it shut down a human resources system that was systematically biased against women. However, there's more to the story that today's enterprise leaders should know.
9 Tools You Need for DevOps
Slideshows  |  10/15/2018
Having the right tools can make the cultural transformation that is DevOps much easier.
Good Tech Design is Accessible, But There's a Skills Gap
Commentary  |  10/10/2018
Software designers and IT know the importance of a good user experience. However, accessibility by design isn't as pervasive as it should be. That will change as accessibility is integrated into more university programs.
Why CIOs Will Lead Digital Transformation
Commentary  |  10/3/2018
IT executives, with their view into technology's potential, are leading key innovation efforts, and it looks like more of their peers will do the same.
Pros and Cons of Chatbots in the IT Helpdesk
Commentary  |  10/2/2018
As AI technology evolves it's worth a closer look at what chatbots can do to provide better end user support on help desk requests.
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