Tools Tackle AI's Bias, Trust Problem
AI and machine learning deployments are hitting the mainstream in enterprises, but executives still hesitate to blindly accept insights from inside the "black box" without seeing the logic behind them.
Stop Talking Gobbledygook to the Business
For all of the promise that AI and machine learning have for an enterprise, you won't realize the technology's potential if data scientists blather in data science speak.
Getting Smart About Knowledge Management
For many organizations, knowledge management is a forgotten technology. Now, new attitudes and approaches may help KM systems live up to their original potential.
10 Top Barriers to AI Success
Enterprises are eager to experience the potential benefits from deploying artificial intelligence, but if they want to be successful, they'll need to overcome these technological, organizational and cultural challenges.
The Cloud Steps Into Maturity
Announcements from Google Cloud Next 2018 -- like those of Google's rivals -- highlight just how far the cloud has come in a few years.
How Your CRM Project Can Fail
Setting and sticking to business goals and engaging end users are among the ways to help your CRM implementation succeed.
Make Technology-Driven Change Stick
Successful implementation of a technology project starts with an understanding among the project team and the business teams that will use the technology.
The Truth About Blockchain
The distributed ledger technology called blockchain is getting a lot of attention right now. Is it the right solution for your IT project?
Amazon and Marriott Want to Modernize Hotel Experiences
The hospitality industry wants to make travel experiences as "friction-free" as possible. Amazon and Marriott are advancing that concept by placing Amazon Echo speakers in hotel rooms so guests' desires can be fulfilled with mere utterances.
Why Enterprises Struggle with Hybrid Cloud and DevOps
More enterprises are moving to the cloud and implementing DevOps, containers and microservices, but their efforts are falling short of expectations. A recent study from the Ponemon Institute identifies some of the core challenges they face.
Getting into Analytics: One Professional's Story, Advice
Aimee Lessard didn't start off as a high-ranking analyst with the intelligence community and data analytics private sector companies. She learned on the job. Here are some of her recommendations for how to get started with analytics, machine learning and AI.
How One Manufacturer Developed its Own SaaS
In the future every company will become a software company, building their own applications backed by advanced analytics, and delivered as software as a service. For some companies, the future is arriving now.