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Enterprises are embracing artificial intelligence and it's component technologies -- machine learning, natural language processing/text analytics, and computer vision. But are they ready? Here's how AI-as-a-service may ease their entry into these new technologies.
Watson Assistant will be delivered via IBM partner devices such as electronics embedded in cars and apps branded by hotel companies. Beyond customer engagement and service, the real value to these partners will be in the data they collect about customers and how they use it to customize customer experience.
Greg Hoffer, vice president of engineering at GlobalScape, says that sometimes customers get so caught up in the cloud's fast-and-easy mantra they don't fully think out the security implications for their data.
Andi Mann, chief technology advocate at Splunk, is a big proponent of 'observability' - knowing what's happening with all systems, services and apps to be able to fix and, eventually, prevent problems.
It's time to ditch the phrase no-ops. DevOps gives IT the opportunity to expand their current skill sets in new roles and become better leaders by managing cross-functional teams. No, all we see are new-ops.