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Microsoft And TCS To Open Outsourcing Center In China
The joint venture, the latest step in Microsoft's expansion into China, will offer software-development services to Chinese and Western companies.
Stop Identity Theft; Send Your Data Offshore
Opponents of offshore outsourcing are quick to seize on events that show the practice in a risky light. Their most recent exhibit A: a British tabloid reporter arranged to illegally purchase sensitive customer data from an Indian business-process-outsourcing worker for about $5.00 per name. Yet here in the United States, we don't need to go to such lengths to obtain the raw material for identity theft--we can just wait for it to
Carlson CEO Sets Example for Execs Who Send IT Work Offshore
Eliminating jobs through outsourcing and offshoring can be a difficult decision for any business executive, so the temptation to downplay such moves is understandable. Who wants to end up on Lou Dobbs as an "Exporter of America?"
But the fact is, outsourcing is taking a bum rap in part because executives won't talk about it--not even its upsides.
Carlson Cos. Close To Seven-Year Outsourcing Deal With IBM
Plan will eliminate up to 525 jobs and move some IT and finance work to IBM facilities in the United States, Canada, and India.
Deloitte Sells BPO Unit After Questioning Value Of Such Services In Own Study
Convergys will acquire Deloitte's finance and accounting outsourcing unit for an undisclosed sum.
MSN's Gag Order
Fresh off its controversial flip-flopping on support for a gay-rights bill in Washington state comes a news report that Microsoft is cooperating with the Chinese government to censor users of the MSN Spaces section of its MSN China Web portal.
Effective BPO Deals Require Partnering
Business process outsourcing is about more than just saving money. Sure, a good services agreement from a reputable provider should yield cost savings around billing, HR administration, accounting or whichever process your company has handed off to a third party. But most buyers of BPO services are getting much more than that, a new survey shows.
Satisfaction With Outsourcing Hits Bump In The Road, Survey Says
Though more IT execs say they'll increase the use of outsourcers this year, for the first time a minority plan to cut back, the DiamondCluster International survey says.
Outsourcing And The End Of Emerging Markets
If American IT workers are having a tough time competing against their Indian counterparts, what's going to happen when emerging, even-lower-wage countries like Vietnam get into the offshoring game? The answer, in fact, bodes well for U.S. technologists.
How Are You With the "R" Word?
Our current slate of lead feature stories all deal with the CIO's relationships and changing roles within the broader organization. We all know those relationships have been, how should we say, tested recently.
Offshore Salaries: Vietnam Is Cheapest, But India Is Still A Bargain
IT professionals are scarce in Vietnam, a report says, while India continues to meet growing demands for competent IT labor.
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The State of Cloud Computing - Fall 2020
Download this report to compare how cloud usage and spending patterns have changed in 2020, and how respondents think they'll evolve over the next two years.
2021 Top Enterprise IT TrendsWe've identified the key trends that are poised to impact the IT landscape in 2021. Find out why they're important and how they will affect you.
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