Stop Salespeople From Stealing Contacts - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Mobile // Mobile Applications
02:01 PM
Connect Directly

Stop Salespeople From Stealing Contacts

OutProtect is launching new a product that aims to stop users from stealing contact databases and other critical data.

OutProtect is launching new a product that aims to stop users from stealing contact databases and other critical data.Called Downloaded Data Guard, the product can detect and prevent employees from taking sensitive data out of the browser and copying it to the hard drive or pasting it into an e-mail. The goal is to stop salespeople from inadvertently leaking sensitive data -- or stealing it outright and then taking a job with a competitor.

The product requires a client agent on each PC or laptop you want to monitor. When a user logs into, the agent monitors the data in the browser and applies IT-defined policies, such as not allowing data to be copied to the hard drive or a USB, or cut and pasted into Web mail. A server component monitors user access to the applications.

If the policy does allow for data to be saved to the local drive, Downloaded Data Guard can encrypt it using a 128-bit Blowfish algorithm.

The product also provides logs of user activity, and can alert administrators to suspicious or unwanted activity.

As you'd expect from a startup, the product has some significant holes. For instance, if users access applications from a computer without the client software, the product can prevent them from downloading data to the hard drive, but it can't stop them from copying the data directly out of the browser and pasting it into an e-mail.

"We could disallow [remote users] from using, but no one has said they would want that," says CEO Chris Elbring. "So far, customers are willing to accept cut-and-paste losses."

The product also lacks granularity. In its present iteration, the ability to attach data to a corporate e-mail is either allowed or not. Thus, companies whose employees share data via e-mail will run the risk of leakage. OutProtect says it will address this issue in a subsequent release.

OutProtect will expand the program to other SaaS providers, but its first release targets Downloaded Data Guard has been certified by AppExchange, the program that lets outside developers create programs and tools.

Downloaded Data Guard starts at $15 per month per seat. OutProtect was founded in 2005, and is privately funded.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
Can Cloud Revolutionize Business and Software Architecture?
Joao-Pierre S. Ruth, Senior Writer,  1/15/2021
10 IT Trends to Watch for in 2021
Cynthia Harvey, Freelance Journalist, InformationWeek,  12/22/2020
How CDOs Can Build Insight-Driven Organizations
Jessica Davis, Senior Editor, Enterprise Apps,  1/15/2021
White Papers
Register for InformationWeek Newsletters
Current Issue
2021 Top Enterprise IT Trends
We've identified the key trends that are poised to impact the IT landscape in 2021. Find out why they're important and how they will affect you.
Flash Poll