Google Voice Rises To Replace GrandCentral - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Cloud // Software as a Service
News
3/11/2009
06:41 PM
Connect Directly
LinkedIn
Twitter
RSS
E-Mail
50%
50%

Google Voice Rises To Replace GrandCentral

New to the service will be the ability to receive SMS text messages sent to your Google Voice number on a mobile device, and sending messages from your Web-based Google Voice inbox.


Google Voice

Google Voice
(click for larger image)

Google's online voice-mail and call management system GrandCentral will be reborn on Thursday as Google Voice, with several new features.

The service will remain in private beta for existing GrandCentral users for a few more weeks. But after that, Google expects to open Google Voice to the general public.

In an interview at Google's San Francisco office, Craig Walker, senior product manager for Google's voice products, described Google Voice as a service that can help organize chaotic communication channels.

Google Voice, in keeping with Google's mission to organize the world's information, provides a single phone number that routes incoming calls to six of the user's phones at once. It also provides a single online in-box for voice-mail messages.

"A telephone number should be personal to you," said Walker. "And with everything in one inbox, you now have only one voice mail to check."

Google Voice inherits GrandCentral's many features, including the ability to screen calls as if in a room with an answering machine, to record calls and access those recordings online, to block unwanted callers, and to receive notifications of voice mail via e-mail or SMS.

It includes various personalization features, such as the ability to set how calls to one's Google Voice number are routed, based on time or caller. It also allows personalized greetings, per user or group, and the ability to personalize the ringing sound that callers hear while waiting for you to answer.

Google Voice also features GrandCentral's WebCall Button, for connecting a would-be callers phone to yours using a Web-based button, the ability to initiate a call from your online address book, and visual voice mail.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Previous
1 of 2
Next
Comment  | 
Print  | 
More Insights
News
How GIS Data Can Help Fix Vaccine Distribution
Jessica Davis, Senior Editor, Enterprise Apps,  2/17/2021
Commentary
Graph-Based AI Enters the Enterprise Mainstream
James Kobielus, Tech Analyst, Consultant and Author,  2/16/2021
Slideshows
11 Ways DevOps Is Evolving
Lisa Morgan, Freelance Writer,  2/18/2021
White Papers
Register for InformationWeek Newsletters
Video
Current Issue
2021 Top Enterprise IT Trends
We've identified the key trends that are poised to impact the IT landscape in 2021. Find out why they're important and how they will affect you.
Slideshows
Flash Poll