re: Facebook Ranks Top 'Enterprise' Collaboration Platform
At first I was astonished by the headline. But after reading the report, I've come to the conclusion that it is, in fact, just deeply misleading.
It seems (although it is not at all clear), that survey respondents were asked which social technologies they used, NOT which social technologies they used for enterprise collaboration. The fact that 74% said they use Facebook is unsurprising - what would be surprising is if any of those used it for enterprise collaboration.
So comparing the Facebook figure with the SharePoint figure is completely meaningless - they're being used for different things. I would guess virtually no one uses Facebook for employee collaboration, and virtually no one uses SharePoint for customer engagement.