BMC Expands Enterprise-Management Product Line - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Government // Enterprise Architecture

BMC Expands Enterprise-Management Product Line

Among the new products are enhanced event manager and Service Level Management process-reporting software.

BMC Software Inc. is expanding its enterprise-management product line, including the addition of an enhanced event manager and Service Level Management process-reporting software.

Event Manager 4.1 is designed to receive events from IT components and translate them into information that can be used to quickly resolve problems through filtering, prioritizing, correlating, and automatically handling events according to business and operations priorities, product manager Gary Davis says.

It has a graphical interface that will create defined policies for managing an IT environment, he says. In past versions, policies were created by a programmer who would write defining code, Davis says. But most companies won't write the code.

A graphical interface, however, enables less-skilled administrators to set up event policies, including blackout times, correlation, escalation, notification, enrichment, or suppression, using a mouse, he says.

BMC also is introducing SLM Express 1.4, which provides new reporting capabilities, including a report that allows users to display service-level-agreement compliance states and compliance percentages across multiple months for at-a-glance views of performance trends, says Christina Belahanty, product manager for BMC.

The software ensures service-level management, "which means the tool will notify the users before an out-of-compliance state is actually triggered," she says.

SLM Express integrates with BMC's Service Impact Manager, which combines service modeling with enterprise-event management, automation, and notification capability, to provide detailed information about the status of business services and service-level agreements. Both Event Manger 4.1 and SLM Express 1.4 will be available Monday.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
InformationWeek Is Getting an Upgrade!

Find out more about our plans to improve the look, functionality, and performance of the InformationWeek site in the coming months.

News
How CIO Roles Will Change: The Future of Work
Jessica Davis, Senior Editor, Enterprise Apps,  7/1/2021
Commentary
A Strategy to Aid Underserved Communities and Fill Tech Jobs
Joao-Pierre S. Ruth, Senior Writer,  7/9/2021
Slideshows
10 Ways AI and ML Are Evolving
Lisa Morgan, Freelance Writer,  6/28/2021
White Papers
Register for InformationWeek Newsletters
Video
Current Issue
Slideshows
Flash Poll