re: Apple Embraces Free: 5 Reasons Why
Hopefully they've improved on iWork. I paid for it three or four years ago when I replaced a Windows PC with a Macbook Pro, but I didn't find it to be very easy or intuitive. For example, the word processing app didn't default to 8.5 x 11 page format, and when you started typing up a document, the default font setting was impossibly small. You had to learn how to format a document and its properties before you be productive. I'm sure they fixed all that ages ago, but it was Apple's chance to get me off Word four years ago.
I had the same too-much-to-learn experience with Open Office. I'm sure in both cases I would have quickly picked up on the new norms had I stuck with it, but my company made it too easy to use the Office Suite on my work laptop and my wife, who is a teacher, was constantly having to deal with Office documents submitted by students. Personally and professionally it was a non-starter.