Apple Offers Refurbished iPhones - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.


Apple Offers Refurbished iPhones

For an additional $69, Apple is also offering the AppleCare Protection Program, which extends repair coverage.

Apple has started offering refurbished iPhones that are priced $100 less than the originals and come with a one-year limited warranty.

The handsets, which were either returned or brought in for repair, are available in 4-Gbyte or 8-Gbyte models. For an additional $69, Apple is offering the AppleCare Protection Program, which extends repair coverage on the combination cellular phone, music player, and Web browser for two years.

The refurbished 4-Gbyte iPhone sells for $399, and the 8-Gbyte version sells for $499. The gadgets normally cost $499 and $599, respectively. Both models ship within one to three business days.

It's not clear when Apple started offering the phones through the company's online store, where Apple also sells refurbished iPods and Macs. The iPhone went on sale June 29.

During the first 30 hours after the iPhone hit store shelves, Apple and AT&T, the exclusive carrier of the gadget, sold 270,000 iPhones, which was far more voluminous than debuts of other advanced mobile phones. Apple said it expects to sell 1 million iPhones by the end of September and 10 million by next June.

Some problems with the devices have been reported, but the issues do not seem to affect a large number of buyers. IPhone customers, for example, recently reported on the discussion forum of Apple's support site problems with dead spots on the handset's touch-screen interface.

Buyers reported bringing the phone back to an Apple store, where in many cases they received a loaner phone at no charge while the broken handset was being repaired. Apple, according to the reports, was not handing out new phones as replacements.

There also have been complaints that Apple should have offered a user-replaceable battery in the iPhone, instead of having customers ship the device back to Apple to get a replacement. One customer has filed a class-action suite against Apple, claiming that the company failed to make it clear to buyers that the battery couldn't be easily replaced.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
Top 10 Data and Analytics Trends for 2021
Jessica Davis, Senior Editor, Enterprise Apps,  11/13/2020
Where Cloud Spending Might Grow in 2021 and Post-Pandemic
Joao-Pierre S. Ruth, Senior Writer,  11/19/2020
The Ever-Expanding List of C-Level Technology Positions
Cynthia Harvey, Freelance Journalist, InformationWeek,  11/10/2020
White Papers
Register for InformationWeek Newsletters
The State of Cloud Computing - Fall 2020
The State of Cloud Computing - Fall 2020
Download this report to compare how cloud usage and spending patterns have changed in 2020, and how respondents think they'll evolve over the next two years.
Current Issue
Why Chatbots Are So Popular Right Now
In this IT Trend Report, you will learn more about why chatbots are gaining traction within businesses, particularly while a pandemic is impacting the world.
Flash Poll