Fujitsu America Inc.

Fujitsu America, Inc. is a leading ICT solutions provider for organizations in the U.S., Canada and the Caribbean. Fujitsu enables clients to meet their business objectives through integrated offerings and solutions, including consulting, systems integration, managed services, outsourcing and cloud services for infrastructure, platforms and applications; data center and field services; and server, storage, software and mobile/tablet technologies. For more information, please visit: and

Our Website:

Latest Content From Fujitsu America Inc.

Webcast: Crossing the Next Frontier of Business Process Management - Introducing Process Intelligence

by Fujitsu America Inc.Sep 01, 2014

To be successful in today's increasingly competitive and uncertain business world, best-in-class organizations focus on process improvement to increase productivity, lower costs, improve customer experience, and gain competitive advantage. Until now, these initiatives have required considerable manual effort for process investigation, and companies have been unable to effectively visualize key processes across the enterprise silos. Overcoming these challenges requires powerful data collection and analytical tools to gain insight into business processes, systems and data, and incorporate that insight into improving business performance.

Combining automated process mining and discovery with process analytics delivers the next generation of Process Intelligence necessary to gain business insight required to achieve the break-through business performance. Topics covered in this webcast:

1) Benefits of combining process discovery with analytics
2) How automated process discovery is different from traditional approaches
3) Why it's critical to visualize end-to-end processes, modeled or not
4) How process discovery and analytics deliver more intelligent processes
5) Advantages of new generation of Process Intelligence in achieving optimized business performance

Featured Speakers:
Sandy Kemsley, Independent Analyst
Keith Swenson, Vice President of Research and Development, Fujitsu America Inc.

Whitepaper: Case Study: Business Process Discovery and Improvement at Leading U.S. Bank

by Fujitsu America Inc.Aug 28, 2014

At the close of 2008, after the tumultuous financial crisis afflicting Wall Street, a leading U.S. bank had completed U.S. government sponsored acquisitions of a prominent investment bank and a large mortgage lender. Through these acquisitions the bank had become a much larger organization with many areas of redundancy, including what they had determined to be a bloated technology infrastructure and headcount levels.

In order to improve efficiency, reduce headcounts and manual operations, the bank identified several critical factors:
1) How can we quickly and accurately gain an understanding of how our processes operate today?
2) How do we measure the performance of our current processes and find the inefficiencies?
3) How can we compare operations, and do all of this quickly?

Automated Process Discovery (APD) technology was selected to help the bank tackle these problems. APD is an advanced process discovery technology that performs off-production analysis of existing business processes. Providing visualizations of typical flows, repetitions, and loopbacks, APD identifies process inefficiencies and bottlenecks where they exist and highlights the right processes for improvement and optimization.

Whitepaper: Executive Guide to Agile BPM - A Readiness Assessment

by Fujitsu America Inc.Aug 24, 2014

For years, business process management (BPM) solutions have focused primarily on long-running, routine, and seldom-changing processes. BPM has successfully guided system integration and provided business intelligence and monitoring for a wide variety of predictable, repetitive tasks and activities.

But in this era of information-driven enterprises, routine automation is no longer enough. BPM must become smarter and nimbler. You need it to address your non-routine, ad-hoc processes such as customer service management or incident claims handling as adeptly as it manages fixed, structured processes such as running an assembly line. BPM must drive operational efficiencies, create unique business opportunities, and provide real-time insight into your business performance. In order to achieve this, you need an Agile BPM solution that delivers continuous process optimization, collaboration and cloud-extended communities.

Is your BPM solution agile enough? How do you identify and evaluate Agile BPM solutions on market? In this short guide, you will find a list of questions to check off when assessing Agile BPM solutions to ensure you'll have the capabilities you need to respond to your changing business dynamics.

Whitepaper: Case Study: A Multinational Energy Company Utilizes Automated Process Discovery Technology to Improve its Plant Operations

by Fujitsu America Inc.Aug 18, 2014

Gaining true visibility into the critical business processes of an organization is not an easy task. Identifying the root causes of the process bottlenecks and inefficiencies can be extremely difficult and costly.

Due to lack of visibility into operational processes, a multinational oil and gas company with over 100 years of history and more than 15,000 employees experienced significant delays and other inefficiencies which were impacting the company's Enterprise Asset Management System supporting its Oil Sands business unit.

Automated Process Discovery, a breakthrough process mining technology, visualized the actual processes, identified bottlenecks, exceptions, repetitions and loopbacks. Based on the findings, corrective actions were taken to improve systems and business operations.

Whitepaper: WHITE PAPER: Enabling Process Intelligence Through Process Mining & Analytics

by Fujitsu America Inc.Aug 18, 2014

Are you searching for methods to readily identify bottlenecks or inefficiencies in your critical business processes?  Do you find it is difficult and costly to conduct process investigation in order to visualize the process flows?

To be successful in today's increasingly transparent and competitive business world, organizations need to provide visibility into business processes while optimizing their use of internal resources to improve business performance. Accomplishing these goals requires powerful data collection and analytical tools to gain actionable insights into business processes, systems and data.

This paper discusses how the combination of process mining and process analytics creates the ability to discover and monitor business processes that span multiple systems and organizational silos. Process mining technology enables companies to discover and visualize "as-is" process maps instantly, pinpoint process bottlenecks and inefficiencies easily, and achieve ultimate goal of process optimization. This level of process intelligence provides visualization of these heterogeneous business processes for both internal and external audiences, while identifying problem areas and allowing for adaptive process optimization.

Whitepaper: White Paper: Straight Talk - How to Cut Through Cloud Complexity and Implement Successful Cloud Solutions in your Company

by Fujitsu America Inc.Jun 24, 2014

If your company is serious about competing in the marketplace, the cloud represents your best way to transform IT to support your company's most urgent business needs. However, the cloud is complex. As revealed in a recent Frost & Sullivan survey of cloud decision-makers, the majority of enterprise IT decision-makers face obstacles in their efforts to make cloud decisions. In fact, most decision-makers believe that cloud decisions are even more complex in their own companies than other companies in their industry. Unless they are able to overcome the challenges and implement a solid cloud strategy, they may find themselves at a competitive disadvantage.

In this white paper, Frost & Sullivan sets out the key steps for cutting through the complexity and building a sustainable IT landscape through the cloud. Using data from the Global Cloud User Survey, we identify top concerns and challenges that enterprises are facing as they develop and implement their cloud strategies. We outline strategic planning assumptions that enterprises must consider as they map out their cloud strategies. Finally, we list the top criteria for overcoming complexity and selecting cloud solutions that have the best chance for success.

Whitepaper: White Paper: Cloud Computing - Creating Value For Businesses Across The Globe

by Fujitsu America Inc.Jun 24, 2014

The information and communication technologies (ICT) industry is undergoing a paradigm shift in the way computing resources are procured. Cloud computing is emerging as a key area of focus for business leaders and technology decision makers due to its support for driving innovation; its ability to save costs; increase business agility and deliver IT in an on-demand manner. The use of cloud services has increased significantly over the last couple years with more than half the enterprises today using cloud services in one form or the other

This white paper covers the major cloud topics and also includes several case studies of cloud deployment. Topics include:

1: Introduction to Cloud Computing
2: Adoption of Cloud Computing
3: Which Cloud Deployment Model is Right for You?
4: Which Cloud Service Provider Should You Choose?
5: Case Study 1: LANXESS
6: Case Study 2: LocationValue Inc
7: Case Study 3: ImageWare Systems
8: Cloud Integration Platform

Whitepaper: All In One Start Up Cloud Infrastructure Solution - Fujitsu Cloud Starter Kit

by Fujitsu America Inc.Jun 24, 2014

Setting up a private cloud infrastructure can be a daunting task, and IT is often unsure how to begin. The Fujitsu Cloud Starter Kit simplifies a private cloud implementation with an all-in-one solution that provides an easy-to-manage and reliable cloud infrastructure with minimum deployment effort.

This pre-tested solution provides configuration templates for server, storage, network, virtualization and cloud resource management software. This will allow the customer to remove the need for complex design requirements, reduce deployment time and enable a smooth transition from their traditional systems.

The Fujitsu Cloud Starter Kit:
1. Provides a more dynamic IT environment
2. Allows for a more flexible and cost-effective delivery of IT services
3. Drives innovation in the way IT infrastructure is delivered

Whitepaper: White Book: Cloud Adoption - The Definitive Guide to a Business Technology Revolution

by Fujitsu America Inc.Jun 22, 2014

Cloud is a huge step change in the way IT-based services are delivered, and one that will provide substantial business benefits through reduced capital expenditure and increased business agility. As ever, any topic with this much hype heightens expectations, thereby creating a challenge for CIOs. The key issue that every CIO must address is how and where we adopt cloud services so they maximize the benefits to our organizations and customers.

This Fujitsu White Book of Cloud Adoption, produced in consultation with some of the UK's leading CIOs, cuts through the market hype, acronyms and buzzwords to clearly explain the different cloud models on offer. It also provides a mechanism to determine which IT applications and business services to migrate into the cloud, setting out best practice and practical approaches for cloud adoption. The aim of all CIOs who contributed was to produce a balanced and succinct guide which could be used with confidence by our peers from all sectors, to enable them to form a realistic understanding of the potential of cloud computing for their organizations

1: What is Cloud?
2: What Cloud Means to Business
3: CIO Headaches
4: Adoption Approaches
5. The Changing Role of the Service Management Organization
6: The Changing Role of the Enterprise Architecture Team
7. The Future of Cloud
8. The Last Word on Cloud
9. Cloud Speak: Key Terms Explained

Whitepaper: White Book : Cloud Security - The Definitive Guide to Managing Risk in the New ICT Landscape

by Fujitsu America Inc.Jun 22, 2014

Cloud computing is demonstrating its potential to transform the way IT-based services are delivered to organizations, the journey to cloud is no longer question of "if" but rather "when", and a large number of enterprises have already travelled some way down this path.

However, there is one overwhelming question that is still causing many CIOs and their colleagues to delay their move to cloud: Is cloud computing secure? As many unwary businesses have found to their cost in recent high profile cases, a single cloud-related security breach can result in an organization severely damaging its reputation - or, worse, the entire business being put at risk.

By providing a clear and unbiased guide to navigating the complexities of cloud security, this white book will help to ensure your cloud computing journey is as trouble-free and beneficial as it should be.

1: Is Cloud Computing Secure?
2: Cloud Security Simplified
3: Questions of Confidentiality
4: Ensuring Integrity
5: The Risk of Service Disruption
6: Putting It All Together
7: Data is King
8: The Cloud-Friendly Security Team
9: The Cloud Security Checklist
10: The Final Word on Cloud Security
11: Cloud Security Speak: Key terms explained
12: Appendix: The White Book of Cloud Adoption