Email is often overused. And like a cell phone with 79 messages after you turn it on in the morning, you don't really want to go through everything to get to the important stuff. While the sheer volume of work emails is less than personal emails, maybe it's time we stop thinking about shooting an email and instead walking over to their cubicle or picking up the phone, or even an instant message when we just want something quick. Email should be for things that you need a record of, like memos and reports of the past. There is a place for email but 20%+ of the workday, yikes!