Symantec MDM Review: Familiarity A Selling Point - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Government // Mobile & Wireless
News
11/20/2012
06:20 PM
Connect Directly
Google+
LinkedIn
Twitter
RSS
E-Mail
50%
50%

Symantec MDM Review: Familiarity A Selling Point

Users of Symantec security software will find similar interface.

Symantec's MDM system builds on its PC Management Console interface, adding device support for Android, iOS and Windows Mobile devices. Because many companies use Symantec's security products, we wanted to test if IT benefits from using its existing enterprise security vendor instead of an MDM pure play.

The big selling point for the Symantec product is that familiar management console, but at first we found it to be unintuitive, difficult to navigate and generally horrible. But when we asked an administrator steeped in Symantec to take a look, he knew exactly where items were and was navigating the system in seconds.

Symantec's MDM requires an app to be installed on each device. Unlike other MDM systems, its agent provides only policy enforcement. Capabilities such as email, calendar and contacts are handled by NitroDesk's TouchDown for Android and iOS apps.

Enrolling devices wasn't very automated, so the product's not ideal for BYOD. Its asset inventory is solid, reporting is basic and features are similar to those of other MDM products. Symantec boasts about integration with its Data Leak Protection suite, but since DLP forces all traffic across the VPN, we don't think it's practical for mobile, especially using 3G.

Symantec's MDM product doesn't have a lot of unique features, but existing Symantec customers that don't require the most advanced MDM features should consider it.

For a longer review, see our MDM Report

All Articles In This Cover Story:

Slideshows
Strategies You Need to Make Digital Transformation Work
Joao-Pierre S. Ruth, Senior Writer,  11/25/2019
Commentary
Enterprise Guide to Data Privacy
Cathleen Gagne, Managing Editor, InformationWeek,  11/22/2019
News
Watch Out: 7 Digital Disruptions for IT Leaders
Jessica Davis, Senior Editor, Enterprise Apps,  11/18/2019
White Papers
Register for InformationWeek Newsletters
Video
Current Issue
Getting Started With Emerging Technologies
Looking to help your enterprise IT team ease the stress of putting new/emerging technologies such as AI, machine learning and IoT to work for their organizations? There are a few ways to get off on the right foot. In this report we share some expert advice on how to approach some of these seemingly daunting tech challenges.
Slideshows
Flash Poll